Job Description

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Internal Broker Consultant (Gauteng)
Details
Closing Date 2025/10/08
Reference Number HOL251003-7
Job Title Internal Broker Consultant (Gauteng)
Business Unit Hollard Insure
Department Marine
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To Team Leader
Number of Positions 2
Location - Town / City Parktown
Location - Province Gauteng
Location - Country South Africa
Job Advert Summary
Hello... an exciting new opportunity has just come available in our?Hollard Insure, Marine Department (Broker Distribution). We are looking to recruit an Internal Broker Consultant.
Role Objectives:

• Support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the area
• Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business.
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibities:

• Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.
• Account Management: Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register, complete the new business worklist and responsible for follow up, processing all renewals under 65% loss ratio for preparation to negotiate with brokers, processing and following up all declaration letters, follow up and confirmation of surveys and following up on Risk Recommendations, prepare all new business closings prior to handing over to underwriting for processing.
• Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance.
• Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable.
• Relationship Management: Interact frequently with brokers and/or agents.

Required Knowledge and Experience
Required Knowledge, Skills and Experience

• At least 3 years' Marine insurance experience
• Good communication skills (including writing and presentation skills)
• Negotiation skills (internal & external)
• Relationship management skills (have the right approach with the right people)
• Analysis and interpretation of data pertaining to assigned books, reports and market conditions

Educational Requirements
Required Qualifications

• Matric
• NQF 4 Insurance qualification or equivalent advantageous
• RE advantageous

Policy
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion. We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time. We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Hollard. All rights reserved.
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