Job Description

Are you a motivated and number-focused individual who is ready to make a real impact? We are looking for a passionate Financial Operations Interns to join our team at our Midrand Offices. In this role, you will have the opportunity to develop key customer service skills, engage with customers, and gain hands-on experience in a dynamic and fast-paced environment. The purpose of the role is to provide graduates with exposure to various functions within the Order-to-Cash (O2C) process.




What will the programme look like?


The different aspects of the Order-to-Cash process that interns will learn include order compliance, credit notes, debit order management, credit control functions, management of the Accounts Receivable book, cash receipting, cash allocation, and reporting. This role will provide interns with training on all of the Sage systems, i.e. Accpac, Evolution and the different CRMs. Interns will also learn the soft skills required in a corporate role, i.e. time management, planning, email etiquette, customer communication and Excel skills. The role will also entail assistance with the audit requirements and extracting information required by the auditors. Additionally, the role requires involvement in various ad hoc projects during the year as they arise. Success in the role will be dependent on completing the tasks provided and providing feedback to the O2C managers and O2C Lead on a regular basis. Interns will receive formal training and on-the-job training, which will enhance their future careers and will teach them how to work in a high-performing work environment.




This is a hybrid role - three days per week in our Midrand office.


Key Responsibilities

Summary of the Role


These activities will be performed during the 12 months, on a rotational basis:




Order compliance


- Learn the requirements for booking a sale


- Investigate sales to ensure compliance to requirements


- Auditors' sample testing - extract supporting documentation


- Assist with Master data corrections




Debit orders


- Review and action debit order incidents on Netadmin; including debit order queries


- Loading debit orders


- Review rejected debit orders




Credit control function


- Learn how to analyse the Accounts Receivable Ledger


- Phone customers (outbound)


- Contact customers via email


- Assist with inbound calls from customers


- Assist with inbound chats from customers


- Perform debtor's reconciliations


- Prepare and send dunning (demand letters)


- Attend to customer queries - credit control inbox


- Review the Accounts receivable ledger for bad debt.


- Learn how to identify a bad debt or credit note


- Prepare and process debtors' journals




Receipting function


- Review and analyse unknown deposits


- Allocate cash on debtor's account to an invoice.


- Ensure accurate and timely cash allocation.


- Ensure unallocated cash is investigated and allocated accordingly.


- Proactive follow up of unallocated cash.




Reporting function


- Learn the overall reporting for the month end, including KPI's


- Assist with compilation of month-end reports and KPI's


- Assist Record to Report function with audit requirements


- Receipting of cash from bank to cashbook ledger




Ad hoc


- Participate in departmental projects as required.




What will make me successful?


- A grade 12 matric certificate


- A commerce qualification preferably in Accounting or Economics


- Must be able to work on Microsoft Excel, any other Accounting Software will be an added advantage


- A Clear Criminal record


- A proactive and motivated attitude with a strong desire to learn and grow


- Excellent communication (both verbal & written) and interpersonal skills, with the ability to build rapport with customers and colleagues


- Strong organisational skills, with the ability to manage multiple tasks efficiently


- A detail-oriented mindset, ensuring accuracy and consistency in lead qualification


- Adaptability and a problem-solving mindset to overcome challenges in a fast-paced sales environment


- Ability to work both independently and collaboratively to support the Customer Service team






Office Location


Midrand




What can I expect from the process?


- Apply online with CV


- Complete a gamified science-driven assessment via Harver, to help us accurately assess if you're aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process.


- If you match the profile, you'll be sent a video interview to record.


- If your video interview is successful, you'll be invited to an Assessment Centre


- Successful candidates will join our Intern Programme on 1st October 2025 for 12 months




As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.




Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at earlycareers@sage.com.


Function

Finance Operations


Country

South Africa


Office Location

Johannesburg


Work Place type

Hybrid


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