Job Summary We are recruiting a Intermediate Support Engineer - CoE on a permanent opportunity in Secunda, Mpumalanga. The Intermediate Support Engineer is required to provide daily support on MES services, responsible for manufacturing and production for clients. It is the Intermediate Support Engineer role to make sure that when incidents and requests are assigned, it is resolved in a timely manager, following the correct processes and procedures. Duties/Responsibilities: Incident and Request Management Change Management Event Management (monitoring) Disaster recovery testing Problem Management Attending client meetings Write process/procedures. CMDB management Project implementation and assistance Preferred Qualifications: A+/N+/MCSE Other IT related courses and certification ITIL Matric Any OT Experience IT Degree or Diploma Virtualization Azure Training and Certification Experience Required: 5+ Years of Experience in an IT environment Desktop and server support Anti-Virus Backups Management Activate Directory and domain controllers WSUS
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