Job Description

Closing Date 2024/01/08
Reference Number MMH231207-7
Referral Platform URL
Job Title Intermediate DevOps Engineer
Position Type Permanent
Role Family Information Technology
Cluster Momentum Insure Company Limited
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion
Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za
Role Purpose

Developing automated solutions for operational aspects such as on-call monitoring, disaster response, while complementing continuously delivery and infrastructure automation. Further, responsible for availability, latency, performance, efficiency, change management, monitoring and emergency response.
Requirements

• Relevant 3-year IT qualification or equivalent

• LPI certification (optional)

• And 3 years + experience in the DevOps environment.

• 1+ years optional experience as a Developer, Tester or System Administrator

• Insurance industry experience (desirable)

• Agile software development practices and tools (Atlassian, JIRA)

• Proficient with technologies used within the business (MMI-specific list)

• Minimum 1 object-oriented and 1 scripting language (PowerShell, Bash, Python)

• Linux / Unix experience (essential)

• Online version control systems (Subversion, GitHub, Bitbucket)

• Java application build processes and tools (CI/CD, including Ant, Gradle, Jenkins, and Artifactory)

• Monitoring and alerting tools (Alerta, Prometheus, OpsGenie, InfluxDB, Kibana, Cloudwatch)

• Configuration management and containerisation tools (Terraform, Chef, Puppet, Salt, Ansible, Docker, Mesos or similar technologies)

• Cloud server environment administration (Amazon Web Services)

• Common data stores, both relational and NoSQL

• Knowledge of IPv4 networking, web protocols

• Knowledge and experience in microservices or service-oriented architectures (SOA and REST)

Duties & Responsibilities

• Responsible for the automation, enablement, availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns.

• Continuously improve observability to ensure the uptime and reliability of our applications and infrastructure.

• Comfort with frequent, incremental code testing and deployment.

• Working closely with architects and developers.

• Collaborating with the relevant developer to report, troubleshoot, and repair operational issues and performing and automating software deployments.

• Create / use infrastructure for implementing, administering cloud services and deployments.

• Implement deployment processes that entail packaging releases, pushing releases and executing installs.

• Monitor infrastructure and services to maximise uptime.

• Identify ideas to improve system performance, best practises, cost effectiveness of services and impact availability.

• Work with DevOps Manager and team members to develop accurate work estimates on work packages and conduct root cause analysis of issues, review new and existing code and/or perform unit testing.

• Use Continuous Integration processes, tools and execution; includes test frameworks, code quality analysis.

• Troubleshoot and help to resolve production issues to ensure systems and devices run smoothly.

• Implement and maintain information security best practices for all production systems that run custom in-house applications.

• Produce technical documentation to create an understanding of products and processes.

• Implement innovative initiatives aimed at speeding up or synchronising processes to create efficiencies.

• Define and automate release train pipelines, build resilient systems and create repeatable processes.

• Create / use centralised development tools to create economies of scale.

• Perform OS upgrades, patch installation, and application installations to ensure systems are optimised.

• Independently install, customise and integrate commercial software packages.

• Contribute to requirements, and code reviews.

• Liaise with foundation, database and platform Subject Matter Experts to automate installations and enhance the monitoring and maintenance of their disciplines.

• Build and maintain relationships with clients and internal and external stakeholders.

• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

• Positively influence and participate in change initiatives.

• Continuously develop own expertise in terms of professional, industry and legislation knowledge.

• Contribute to continuous innovation through the development, sharing and implementation of new ideas.

• Take ownership for driving career development.

• Contribute to the financial planning process within area.

• Manage financial and other company resources under your control with due respect.

• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

• Provide authoritative, expertise and advice to clients and stakeholders.

• Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Competencies

• Communication skills

• Problem-solving skills

• Interpersonal skills

• Critical thinking

• Business acumen

• Planning and Organising

Behavioural competencies

• Interpreting Data

• Providing Insights

• Challenging Ideas

• Developing Expertise

• Generating Ideas

• Team working

• Adopting Practical Approaches

• Exploring Possibilities

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan