Job Description

We are seeking a talented individual to join our Marine team at Marsh. This role will be based in Durban - Umhlanga. This is a hybrid role that has a requirement of working at least three days a week in the office.


As a Policy Administrator you will be responsible for ensuring that the administration process in respect of new business, renewals and mid-term amendments is handled professionally, accurately and swiftly to uphold our high standard of service levels to our clients.


You will report to the Insurance Operations Supervisor.

We will count on you to:

Business development*: support proposal and tendering for client executives.
Policy Administration Management:provide the admin process in respect of policy administration handled timeously to ensure deadlines are maintained and service levels upheld; preparation of policy documentation for submission to Insurers; general administrative functions including monthly reports. Compliance Management:comply with all statutory and company regulations to protect clients and business interests; ensure that disclosure and business documents adhere to the requirements of the FSCA and the business.

What you need to have:

Minimum 3-5 years of experience in short-term insurance, preferably in the Marine/Goods In Transit environment; Knowledge of the FAIS Act and other legislation governing the short-term insurance industry; Essential qualifications: Matric and FAIS regulatory exams (RE1).

What makes you stand out?

A recognized INSETA qualification in the short-term insurance industry is preferred. Strong analytical skills and the ability to interpret broking information effectively. Excellent attention to detail and a high level of accuracy in all tasks.

Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.



Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.



Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.