We are seeking an experienced Insurance Claims Assesso
r
to join our training and development team as a Facilitator. The ideal candidate will use their industry expertise to train, guide, and assess learners who are developing the practical and theoretical knowledge required to succeed in the insurance claims environment.
This is not a claims processing role, the focus will be facilitation and training delivery for adult learners in a structured skills development programme.
Key Responsibilities
Facilitate training sessions in line with the accredited Skills Programme curriculum.
Deliver engaging, practical, and learner-centred sessions.
Assess learner progress and competence against unit standards.
Provide mentorship, feedback, and support to learners throughout the programme.
Ensure compliance with SETA and quality assurance standards.
Complete all required training documentation and learner records.
Minimum Requirements
At least 3 years of experience working as an Insurance Claims Assessor (short-term or long-term insurance).
Relevant qualification in Insurance / Risk / Claims Assessment or equivalent.
Facilitator and Assessor registration with the relevant SETA (advantageous).
Strong understanding of the claims process, policy interpretation, and client service.
Excellent communication and presentation skills.
Passion for learning and developing others.
Job Type: Full-time
Experience:
insurance claims assessor: 3 years (Required)
Work Location: In person
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