1 Life Insurance
JOB PURPOSE Perform investigations and analysis of business ideas, needs and problems, and create proposals thereof. RESPONSIBILITIES Needs Assessment Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues. Liaise with operational, tactical…
ABOUT THE COMPANY 1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short term insurers, a long term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re…
RESPONSIBILITIES Strategy Formation & Implementation Develop the strategy for a business area of significant function, anticipating mega trends and complex challenges and opportunities. Ensure the strategy is successfully implemented and meets long term business needs. Provide actuarial support to Head…
Expected Behaviour: Quality evaluations conducted on staff customer interactions Voice/ EQM QA call evaluations results & improvements. Results of quality assessments that measure the implementation of initiatives. Following processes and procedures implemented to improve client experience. Using every telephonic opportunity…
JOB PURPOSE Gather all necessary information as relating to all new and existing Life and Funeral Claims, RESPONSIBILITIES Administration Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility. Data Collection and Analysis…
JOB PURPOSE To manage the life claims process ensuring the efficient and effective processing of funeral claims. Mitigating risk and ensuring that only valid claims are paid. Supervision of the life claims assessors. Assisting the claims manager in dealing with…
ABOUT THE COMPANY 1LIFE is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short term insurers, a long term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re…
JOB PURPOSE Measure, analyse and interpret trends to use data to extract quantifiable insights from past trends and current conditions that increase TIH profitability and improve efficiency. The primary role is to turn data into knowledge to enable and improve…
JOB PURPOSE Manage a team's performance outputs within the retentions department. RESPONSIBILITIES Operations Management Supervise others working within established operational systems. Oversee and manage a retention team in line with targets, company goals, objectives, policies and procedures. Maximise customer retention.…
PURPOSE: The purpose of the role is to have a dedicated focus on the higher risk areas within 1Life Distribution as well as managing a team of Commission and Risk employees. RESPONSIILITIES: Commission Management: Deliver accurate and timely processing of…
BE UNSTOPPABLE JOB PURPOSE Manage and coordinate 1Life's sales function including sales support and training, national sales, and key account sales to meet business requirements. This position is governed by internal and external policies and frameworks. RESPONSIBILITIES Leadership and Direction…
RESPONSIBILITIES Customer Relationships Development Make calls by telephone to customers to offer new products to existing client base. Customer Needs Clarification Interview the customer, following a complex multi level sales script, to clarify the customer's requirements. Or assist in conducting…