Job Description

About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We're available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
About the team:
Luno is a market-leading crypto exchange on a mission to upgrade the world to a better financial system, and we are building a market-leading Compliance function to support these goals. With regional teams in place across APAC, Africa and Europe, including the UK, we are now looking to strengthen these capabilities with a Compliance Officer - Institutional & Business Clients to support our growing B2B and institutional footprint globally.
We are growing fast, and this is a superb opportunity to make your mark in a truly outstanding organisation.
The role in a nutshell:
We are looking for a driven, proactive, and ambitious Compliance Officer who thrives in a fast-paced environment and is capable of supporting the increasing needs of our global institutional and business clients.
This role is central to enabling Luno's responsible growth in the B2B sector across our existing markets (South Africa, Nigeria, UK, Malaysia, Indonesia) and future expansion territories.
Reporting to the Head of Compliance Advisory, you will act as a subject matter expert for institutional compliance, working cross-functionally with Country Compliance Officers to ensure seamless support for corporate clients across the group.
The successful candidate must be passionate about compliance, an inspiring partner to the business, and motivated to enhance our strong compliance culture across the organisation.
Your mission will be:

• Act as the global compliance partner for the Institutional and B2B business, providing regulatory advice on onboarding complex corporate structures, financial institutions and high-value business partners.
• Define and own the institutional compliance framework, ensuring a consistent and scalable approach to Know Your Business (KYB), Enhanced Due Diligence (EDD), and institutional risk assessments across all jurisdictions.
• Collaborate closely with Country Compliance Officers in South Africa, Nigeria, Kenya, UK, Malaysia and Indonesia to navigate local regulatory nuances regarding institutional clients, ensuring global standards are effectively localised.
• Oversee the compliance execution for high-risk institutional onboarding cases, acting as an escalation point for the Onboarding and Anti-Financial Crime teams regarding complex ownership structures and source of funds.
• Provide strategic oversight on new B2B products and services, ensuring they are developed and launched in a robust, responsible and compliant manner.
• Support the expansion into new markets by defining the compliance requirements for institutional clients in those jurisdictions.
• Collaborate strategically with the Heads of Compliance, Anti-Financial Crime, Legal and Onboarding to provide seamless, end-to-end compliance support to the business.

In your first six months, you will:

• Immerse yourself in Luno, ensuring you have a deep understanding of our business, products and institutional clients globally.
• Build strong relationships with the Institutional Sales team, the global team of Country Compliance Officers and key business stakeholders.
• Assume ownership of the Institutional Compliance Advisory function, identifying and executing a strategic plan for continuous improvement and scalability of our B2B compliance processes.

A little about you:

• A Bachelor's degree in law, business, or a related field.
• At least 5-7+ years of compliance / AML/CFT experience in the financial services, payments, or fintech industry, with a specific focus on institutional, corporate, or wholesale banking compliance.
• Demonstrable experience in the cryptocurrency / VASP industry is a significant advantage.
• Deep subject matter expertise in Know Your Business (KYB), complex corporate structures and global AML/CFT standards (FATF).
• Extensive experience working across multiple jurisdictions. Familiarity with regulations in South Africa, Nigeria and / or Malaysia, or offshore jurisdictions is highly desirable.
• Professional compliance, AML/CFT, or risk-related certifications (e.g., CAMS, ICA) are highly desirable.
• A pragmatic and responsible approach to balancing regulatory obligations with business enablement.
• The ability to collaborate and influence across geographies, functional areas and at various levels of the organisation.
• Exceptional communication and stakeholder management skills, both written and verbal.
• A strong sense of ownership, integrity, and commitment to delivering excellence.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills Required