Job Description

Ready to turn data into powerful stories that drive real change?

We're on the lookout for a curious, analytical and detail-oriented

Insights Executive

to join our growing team. In this role, you'll play a key part in uncovering meaningful insights through

Experience Management

research and transforming them into actionable strategies that enhance client decision-making.

Roles and Responsibilities

:

A good understanding of the fundamentals of XM/CX research Experience in data visualisation, consolidation, and presentation with recommendations Solid foundation in working with large datasets in Excel and performing basic descriptive analytics With the guidance of their line manager, be able to translate data into insights that address key client business questions as well as develop and implement appropriate reporting, tracking and analysis methods Ensure sound relationships with all internal and external stakeholders Monitor the progress of surveys Providing strategic guidance and insight to clients, whilst building knowledge on key and new research methodologies Proactively addressing client requests Face-to-face meetings with clients and client training

Competencies

:

Professional presentation Time management Strategic Thinking/Insights Business Acumen Analytical thinking Attention to detail Customer insight & focus Relationship building/Networking Service delivery excellence Decision making Open & effective communication Problem-solving Process Orientation Adaptability Aptitude for technology and software Ability to work well under pressure and possess a high degree of resilience

Requirements:

1-2 years of market research experience Holds a degree in economics, marketing, sociology, psychology, science, research, statistics, or business, preferably a post-graduate qualification Fluent in English (spoken and written) Proficient in Microsoft and Office tools; specifically, MS Outlook, Excel, PowerPoint and Word


If you're passionate about understanding people, spotting trends, and using data to make an impact we'd love to hear from you.



Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification



IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals