Infrastructure Engineer

Durban, KwaZulu-Natal, South Africa

Job Description

Key Responsibilities:

  • Provide first-line to third-line infrastructure support.
  • Maintain and enhance network, server, and storage infrastructure.
  • Administer firewalls, routing/switching, DNS/DHCP, and Active Directory (including Azure AD).
  • Monitor performance, troubleshoot outages, and apply necessary upgrades.
  • Manage Windows Server environments (20162022), including builds in Hyper-V and Azure.
  • Collaborate with vendors and service providers to ensure uptime and reliability.
  • Maintain security best practices aligned with ISO 27001, PCI DSS, and Cyber Essentials.
  • Participate in disaster recovery, backup, antivirus, and business continuity planning.
  • Document systems, processes, and configurations.
  • Support on-call duties as part of a rotating shift (includes nights/weekends).
Required Skills & Experience:
  • 45 years in an infrastructure or systems engineering role
  • Strong knowledge of firewall/router technologies and network security concepts
  • Proficiency with Windows Server (20162022) and Windows 11
  • Experience with Active Directory (multi-site and Azure AD), DNS/DHCP
  • Hands-on experience with monitoring and diagnostic tools
  • Experience supporting on-prem and Azure-hosted environments
  • Ability to troubleshoot and resolve complex infrastructure issues independently
Nice to Have:
  • Hyper-V, IIS, AWS, Amazon Connect
  • Zendesk, Twilio, Nerdio
  • Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco)
  • Experience with customer service or BPO environments

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Job Detail

  • Job Id
    JD1455453
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned