Job Description

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Job Overview

Expiration date:

5 June 2025

Location:

Bellville, Western Cape

Job Title:

Incoming Lead Conversion Specialist

Education Level:

High School / Matric

Job Level:

Intermediate

Minimum Experience:

1 - 3 Years

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Incoming Lead Conversion Specialist - Bellville, Cape Town.

Do you enjoy building relationships and can convert warm leads, qualifying these into loyal customers?



Based in Tyger Valley, our client receives a high volume of incoming leads where an individual who asks the right questions can close these sales with confidence.

Requirements:

Matric, or similar qualification advantageous Previous sales experience is preferred but not essential Experience compiling quotes is essential Excellent communication in both English and Afrikaans Hospitality background will be advantageous Ability to work under pressure and prioritise tasks Outstanding analytical, organizational, and time management skills Exceptional customer service skills Excellent computer skills and telephone etiquette are a must

Duties and Responsibilities:

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Assisting customers in product selection according to their branding requirements Understand customer demands, needs, and preferences Liaising with clients via telephone and email Processing quotes and follow up with clients Process orders and sales Coordinate with team members and departments Act as the point of contact and handle customers' individual needs Resolve conflicts and provide solutions to customers in a timely manner Meet monthly sales targets Developing positive relationships Generating new sales using existing and potential customer networks Report on the status of accounts and transactions * Set and track sales account targets, aligned with company objectives