Job Description

Job description

Stowe Holdings Pty Ltd is seeking to find a analytical, problem-solving & energetic

ICT Manager

to lead the existing team. The successful candidate must be a passionate IT specialist and leader with the skills and customer focused attitude to assist in the growth of the business. We are commitment to transform and embrace diversity this is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce.

Reporting Line

: Divisional Head

Working Hours

: 08h00am - 17h00pm (Monday-Thursday) & 08h00am - 16h30pm (Friday)

Position base:

Cape Town.

Overtime:

As and when required

Purpose:

The ICT Manager is responsible and accountable for ensuring that Stowe's Infrastructure is well maintained, provisioned, administered and deployed. He also manages his team by training, supporting and advising where possible.

Responsibilities:

Manage ICT Support Activities to ensure that uptime and customer service are maximised Interact with internal clients on all levels to help resolve ICT-related issues and provides answers in a timely manner. Ensure that the functions and roles of System-, Network-, SQL- and Application-Admin are fulfilled Ensure that systems backups, troubleshooting, disaster recovery are configured and maintained and provides expert support when necessary Ensure that all security measures are taken into account regarding server, networking devices, WAN connectivity and integrations Assist with internal consultation for external customer solutions and projects Assist with escalations internally and from external clients Maintain Time Management, Deadlines, Escalations and other pertinent Managerial Responsibilities Review, evaluate and propose improvements for System Architecture design, including network design, server allocation, access control, etc

Procurement

Assist in purchasing of ICT related software, hardware and other ICT supplies Ensure that all Windows, Office and other 3rd Party licences are procured, allocated and maintained Builds and maintains vendor relationships and manages the purchase of hardware and software products. Work with external vendors for the purpose of outsourcing services or implement projects for changes to Stowe's infrastructure

Governance

Ensure that all documentation is regular reviewed and updated and created where none exists or is insufficient Streamline day-to-day activities to follow industry accepted service methodologies, e.g. ITIL Ensure conformance to an industry accepted cyber security framework, e.g. NIST Ensure conformance to South Africa's privacy legislation, i.e. POPI Ensure auditing trail of telephones, licenses, hardware, and other third-party vendors devices is kept up to date with our Procurement Department Create and maintain an IT Risk Register

Minimum requirements:

Linux, Windows and SQL Server knowledge is advantages MSC or equivalent Degree/Diploma 3-5 Years IT Support Experience 2 Years management experince Driver's License Valid South Africa ID

Competencies required:

Confidentially pertaining to crucial data Ability to work under pressure Must be honest and trustworthy Communication with Management as well as internal and external clients Must be motivated and a team player Must have good troubleshooting skills Request for MCSE Certification to be completed.

Company Benefits (after permanent appointment offered):

Medical Aid (company contributes of R1000 towards Discovery Medical Aid) Retirement Annuity (Company contributes 5%) Birthday Bonus (Depended on performance and not mandatory)
If you are not contacted within 2 weeks of your application, please accept that your application was not successful.

Job Types: Full-time, Permanent

Salary: R35000 - R45000 per month

Application Deadline: 10/08/2023

Expected Start Date: 01/09/2023

Job Type: Full-time

Pay: R35000,00 - R42000,00 per month

Ability to commute/relocate:

Centurion, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelors (Required)
Experience:

IT Support experiencing: 3 years (Required) management: 2 years (Required)
Work Location: In person