Job Description

JOB TITLE

HR Officer

DEPARTMENT

Retail

Human Resources

REPORTS TO

CFO/ Board/ HR Executive

SUB REGION:

North West(NW) Province in RSA

ADDITIONAL INFORMATION

Willing to travel extensively, as required

REQUIREMENTS

Valid driver's license

Purpose of the Position

To support the organization by managing and implementing HR policies, procedures, and best practices across recruitment, employee relations, performance management, and compliance etc.

Key Responsibilities

Recruitment & Onboarding of talented and skills personnel within the retail space Manage end-to-end recruitment (job postings, screening, interviews, offers) Coordinate onboarding and induction of new employees in the province Maintain recruitment records and employment contracts based on the best practices

Employee Relations

Act as a point of contact for employee HR-related queries Handle grievances, disciplinary processes, and conflict resolution Promote a positive workplace culture and employee engagement

Performance Management

Support performance appraisal processes Assist managers with performance improvement plans (PIPs) Track performance review cycles and documentation

Training & Development

Identify training needs in collaboration with Exco and managers Coordinate internal and external training programs Maintain training records and evaluate training effectiveness

Compensation & Benefits

Assist in payroll coordination and salary administration Manage employee benefits (leave, insurance, bonuses, incentives) Ensure accurate HR data for compensation reviews HR Policies & Compliance Develop, update, and implement HR policies and procedures Ensure compliance with labor laws and company regulations Maintain employee records and HR systems

HR Administration

Maintain employee files (physical and digital) Track attendance, leave, and absenteeism Generate HR reports and metrics

Key Skills & Competencies

Strong communication and interpersonal skills Knowledge of labor laws and HR best practices Organizational and time-management skills Confidentiality and ethical judgment Problem-solving and conflict resolution skills Proficiency in HR software and MS Office

Qualifications & Experience

Bachelor's degree or 3-year Diploma in Human Resources, Business Administration, or related field 2-5 years of HR experience Experience within the hospitality and retail industry preferably

Personal Attributes

Professional and approachable Detail-oriented Ability to work independently and as part of a team Strong emotional intelligence

Competencies and Behaviour

Customer obsessed Strategic thinking Innovate for impact Inspiring Build extra ordinary teams Courageous Deliver results Adaptable Lead using the best excellent methodologies

PACKAGE

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Job Types: Full-time, Permanent

Pay: From R20000,00 per month

Work Location: In person