Job Description

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Job Advert Summary

The Human Resources Manager at

Qwabi Private Game Reserve

is responsible for overseeing all people management and HR operations within the reserve. This role ensures compliance with company policies, labour legislation, and industry best practices while fostering a positive, ethical, and supportive workplace culture. The position provides both strategic and hands-on HR support to management and staff, driving employee engagement, talent development, and operational excellence within the lodge and reserve environment.

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Minimum Requirements

Proven HR management experience within a

hospitality, conservation, or lodge environment

. In-depth knowledge of South African labour legislation and HR best practices. Excellent interpersonal, communication, and conflict-resolution skills. Highly organized, detail-oriented, and able to manage multiple priorities effectively. Proficient in MS Office (especially Excel) and HR management systems. Resilient, assertive, and capable of operating under pressure. Flexible, adaptable, and solution-focused. Professional, objective, and committed to upholding the values of

Qwabi Game Reserve

and

Newmark Hotels & Reserves

.
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Duties and Responsibilities

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HR Administration & Compliance

Ensure that all

Qwabi Game Reserve

and

Newmark Hotels & Reserves

HR policies, procedures, and SOPs are consistently implemented and adhered to. Maintain compliance with the

Basic Conditions of Employment Act (BCEA)

,

Labour Relations Act (LRA)

, and all relevant South African labour legislation. Maintain accurate and confidential employee records, contracts, and personnel files. Prepare and submit monthly HR and compliance reports to the General Manager and Group HR Department.
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Employee Relations

Provide professional advisory and administrative support for disciplinary matters and employee grievances. Assist in preparing for and representing the company during

CCMA hearings

and other labour-related proceedings. Promote and sustain positive employee relations, ensuring fair and consistent application of policies and procedures. Support managers in building effective, respectful, and collaborative teams.
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Recruitment & Onboarding

Manage the full recruitment lifecycle for all lodge and reserve departments. Draft and issue employment contracts, job offers, and amendments. Coordinate and conduct structured

induction programmes

for new employees to ensure alignment with

Qwabi Game Reserve's

culture and standards.
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Training & Development

Identify training and skills development needs across departments. Drive

leadership, culture, and succession development initiatives

within the reserve. Coordinate external and internal training projects in collaboration with the Group HR team and relevant providers. Encourage continuous learning and professional growth.
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Payroll Administration

Support payroll processing through accurate recordkeeping and verification of employee data, attendance, and leave management. Liaise with finance and payroll teams to ensure accuracy and timely salary payments.
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Reporting & HR Projects

Prepare monthly HR metrics and ad hoc reports as required. Support and lead HR-related projects, including employee wellness, engagement, and recognition programmes. * Contribute to ongoing

HR and organisational development initiatives

within the reserve and broader Newmark portfolio.