Job Description

The Internet Explorer 11 browser is no longer supported. We recommend the new browser from Microsoft.HR Assistant (Lumkani)DetailsClosing Date 2025/05/28
Reference Number HOL250521-5
Job Title HR Assistant (Lumkani)
Business Unit Group Services
Department HC Advisory 3
Job Family Human Resources
Job Type Classification Permanent
Reporting To Talent Aqusition Specialist
Number of Positions 1
Location - Town / City Cape Town
Location - Province Western Cape
Location - Country South Africa
Job Advert SummaryHelloxe2x80xa6 an exciting new opportunity has just become available at Lumkani, an affiliate of Hollard. We are looking to recruit an experienced HR Assistant - Cape TownWho we are:Lumkani uses IoT technology to mitigate household risks and provide financial services to previously underserved markets in South Africa. We provide short and long term insurance to increase resilience in low income households and enable our clients to thrive. We are a young company xe2x80x93 no idea to improve what we do is off limits. We strive to test, break, retest, and embed ideas that work. Our high functioning teams are based in Johannesburg and Cape Town.Why work with us?
Lumkani is a fast-growing scale-up organisation that allows immense growth and professional development. If you are ready for a fast-paced, evolving environment where your work can add extensive value to growing the organisation and in the process have a significant impact on under-served South African communities, Lumkani is the place for you.Key Responsibilities:HR Administration & Compliance? Maintain and update employee records, ensuring accuracy and compliance with labor laws.

• Assist with HR policy implementation and ensure employees adhere to company policies.
• Assist manage HR compliance, including employment contracts, policies, and labor law updates.
• Track probation periods and contract renewals, notifying relevant stakeholders in advance.
• Maintain and update employee handbooks and HR documentation and databases.

Talent Acquisition & Onboarding

• Assist with end-to-end recruitment, including job postings, shortlisting, scheduling interviews, and candidate communication. Prepare offer letters, employment contracts, and new hire documentation.
• Coordinate onboarding process. Prepare offer letters, employment contracts and any other onboarding documents
• Manage the offboarding process and prepare all the required documentation.

Employee Engagement & Wellness

• Organise employee engagement activities, including team events, wellness programs, and recognition initiatives.
• Support the administration of employee well-being programs.
• Assist with employee surveys, gather feedback, and work on action plans for improvement.
• Foster a positive and inclusive workplace culture.
• Learning & Development Support
• Assist in coordinating training sessions, leadership workshops, and professional development initiatives.

• Maintain training records and track employee participation in learning programs.
• Research and recommend relevant training opportunities based on organisational needs.

Payroll & Benefits Administration

• Assist in processing payroll inputs, ensuring accuracy in leave balances, deductions, and allowances.
• Support employee benefits scheme administration.

Performance Management & Employee RelationsAssist coordinate performance review cycles, including scheduling, documentation, and follow-ups. * Support HR in addressing employee concerns and minor disciplinary matters.

• Maintain records of performance discussions, disciplinary actions, and grievances.
• Assist in drafting performance improvement plans and supporting documentation.
• Provide support and guidance on employee relations matters. Keep abreast to changes on employee relations matters on SA labour laws and regulations.

Office Operations & Facilities Management

• Responsible for reception duties.
• Oversee office supplies, equipment, maintenance, and vendor relationships.
• Ensure the office is clean, organised and conducive to productivity.
• Ensure a well-maintained, organised, and efficient office environment.
• Coordinate with the Tech team for office equipment setup, troubleshooting, and maintenance.
• Handle general administrative tasks such as filing, document preparation, and maintaining stocktake records.
• Manage travel bookings and logistics for employees and leadership team members.

Health & Safety

• Support the HR team to ensure that the managers are adhering to the organisationxe2x80x99s rules and regulations as well as complying with the OHSA

Required Knowledge and Experience

• Strong interpersonal and communication skills.
• Knowledge about HR processes and SA labour laws.
• Ability to analyse and interpret HR policies.
• Shown ability to manage work and self proactively.
• High level of integrity and confidentiality.
• HR administration and documentation.
• Excellent organizational skills and attention to detail.
• Proactive, adaptable and able to work independently.
• Microsoft Office Word and Excel and/ or GSuite
• Able to navigate the Internet and use a Smartphone with ease.
• Experience using:

• planning platforms an added advantage
• HR management platforms
• At least one year experience in an HR environment
• Financial services (particularly insurance)
• Working with HR management/office management
• Experience in a Call Centre environment
• Exposure to and understanding of township economies in South Africa

Educational Requirements

• National Diploma or Degree in Human Resources Management, Business Studies, or Organisational Development.

All Hollard appointments are made in line with our DEI policy.Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion.?We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.We proudly promote the xe2x80x9cHollard Way we work,xe2x80x9d which is a combination hybrid work environment at this time.? We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you donxe2x80x99t meet all our selection criteria, we encourage you to apply!PolicyWe are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. We encourage applicants living with disabilities to apply.Hollard does not charge individuals seeking employment any fees, whether for registration, application, administration or placement.xc2xa9 Hollard. All rights reserved.Powered by graylinkProcessingDelete Account?Remove Personal Information?Cancel Request to Remove Personal Information?Terms & ConditionsIncomplete ProfileYou need a complete profile before you can make applications. Would you like to complete your profile now?Incomplete ApplicationsYou have incomplete applications, view the application to completeApplyNothing yet!Profile Import OptionsLog In Only: Just log in and do not change my profile.Import and Keep: Import my profile and update matched sections. KEEP sections that do not match. Be sure to clean up any duplicates.Import and Delete: Import my profile and update matched sections. DELETE sections that do not match.

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