Job Description

This role provides support to the Talent team and wider organisation, in particular the retail team, ensuring efficient Talent operations and supporting an engaging workplace through handling HR-related queries; completing HR administrative tasks, coordinating recruitment processes, and assisting with employee onboarding and benefits and supporting culture-building initiatives.

Key Responsibilities:

HR Business Strategy and operating plan

Support the Talent Exec and Talent Manager with the HR strategy implementation and execution according to agreed accountabilities and within budget. Work in collaboration with the area managers to drive and execute overall people operational plan within retail.


Business Partnering / HR Consulting

Providing guidance and HR support and risk mitigation solutions to the retail team. Handling daily HR queries and providing general employee support.


IR Management

Address IR related issues and queries as per company disciplinary code and procedures. Provide IR Guidance to employees and assist in drafting documentation ensuring processes are fair and action plans are consistent.


Talent Acquisition

Manage end to end recruitment process for retail-based vacancies, in line with required standards, and assist HR Manager with Office-based recruitment. Manage vacancies in line with blueprint, succession plans and talent maps; continuously building an active talent pool of high calibre candidates. Facilitate the Dermalogica orientation and probation process. Recruit in line with the EE plan.

Drive performance

Support line managers and team members with general queries related to PM and guidance on monitoring and driving high performance within the retail team. Provide guidance with PM processes, such as Poor Performance.

Training and development

Coordinate training initiatives in line with the training and development roadmap; set up; arrange catering where required and manage and file attendance registers. Submit PO's and keep these on file for WSP reporting.

Culture and employee well-being

Lead by example as a culture ambassador ensuring behaviour is aligned with the Company values. Encourage, implement, and reinforce the company values and leadership principles with all stakeholders encouraging a healthy, motivated and harmonious work environment. Assist with the coordination and set up of Employee Engagement Initiatives as well as events and celebrations such as DNA Friday. Drive EE survey participation amongst the teams. Set up and drive engagement workshops. Drive engagement initiatives identified.

Payroll and benefits administration

Assist teams with access to employee benefits (pension, med aid; Group life; EAP) Ensure accurate HR documentation from the retail department is sent through to Payroll within agreed deadlines; Conduct checking on input and follow-up on queries and outstanding issues. Action all payroll-related administration timeously i.e. new engagements, contracts; terminations, employee movement processes and submit relevant documentation to payroll Ensure accurate record keeping of employee information on VIP payroll. Submit payroll documentation to the payroll department for filing/maintenance of employee records. Assist with payroll queries.


HR admin and Compliance

Assist Talent Manager with compilation of annual EE and WSP reports and plans ensuring compliance. Take meeting minutes (EE & WSP as well as OHS committee). Hold position of OH&S Safety Rep and coordinate the committee and certifications. Set up training of new OH&S officers. Ensure workplace compliance and submission of labour department documentation as required for labour department audits. Manage the onboarding and offboarding administration in conjunction with IT and Payroll admin e.g. email set up & removal; payroll documentation. Ensure adherence to policies and procedures. Track compliance within stores.


Systems and reporting

Manage and update the HR reporting tracker on a monthly basis. Manage the ESS leave system; updating workflow groups and providing support and managing queries, pulling leave reports as required. Support the Talent Executive and Talent Manager with ADHOC reports as required.

Qualifications

Human resources or related degree or diploma

Experience required:

3 years' experience in a similar role Knowledge of SA labour laws Experience in IR is required Experience in recruitment and selection Previous retail experience is an advantage

Competencies and characteristics:

Organising and planning

Highly organised with admin and is responsible for filing and record keeping (e.g. of training registers)


Responsible for the coordination of specific people events and execution of the HR calendar e.g. the planning and set up of events and celebrations

Attention to detail

Complete reports and administration accurately. Responsible for payroll input for retail teams and payroll checking.

Working with people

Encourages cooperation; provide support and guidance - specifically to the retail team


Deal with potential sensitive topics in the workplace

Adhering to principles and values

Upholds ethics and values of the business and demonstrates fairness and integrity.


Discretion is applied when dealing with sensitive and confidential information e.g. payroll data.

Adaptability

Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards cultural and religious differences; Deals with ambiguity, making positive use of the opportunities it presents

Job specific skills

Intermediate Excel skills

Required in monthly and adhoc reporting and updating of the HR Tracker report

Intermediate PowerPoint

Compile and collate various presentations

Work Environment:

Location: Johannesburg office

Dermalogica is an equal employment opportunity company that is committed to diversity.