Job Description

HR Administration:

• Provide end-to-end recruitment support for A and B appointments.
• Coordinate onboarding and induction processes for new employees.
• Prepare and process take-on forms, contracts, and validate benefit applications (medical aid, policies, etc.).
• Ensure accurate data capturing and maintenance in the HR system.
• Administer probation reviews, leave, absence, and performance management processes.
• Maintain accurate and confidential employee records (digital and physical).
• Liaise with payroll for entries, withdrawals, payslip distribution, and HR-related changes.
• Process employee benefits, including UIF registration, maternity/paternity/adoption leave, IODs, and disability/death claims.
• Prepare and distribute HR-related reports and statistics.
• Support the implementation and communication of HR policies, procedures, and employee communications.

Industrial Relations (IR):

• Address employment relations issues, including disciplinary and grievance procedures.
• Draft and manage 7.11 and 7.13 CCMA referrals, pre-arbitration minutes, and objections to Con/Arb.
• Chair and/or set up disciplinary hearings, including drafting outcomes.
• Capture disciplinary records and support investigations.
• Administer employee abscondment and related processes.
• Prepare arbitration bundles and manage daily IR-related client queries.

Talent & Compliance:

• Draft, review, and update job descriptions, employment contracts, and policy documents
• Oversee job posting, screening, and reference checks.
• Ensure compliance with Employment Equity and Skills Development plans and processes.
• Support employee onboarding and offboarding, including exit documentation and reporting.

Work Hours & Shift Compliance (South African Labour Law):

• Manage and monitor work hours for shift-based employees to ensure compliance with the Basic Conditions of Employment Act (BCEA).
• Ensure rest periods (minimum 12 hours between shifts and 36 consecutive hours weekly) are adhered to.
• Track and categorize hours worked (regular, overtime, Sunday, and public holiday work).
• Support payroll by calculating and verifying applicable pay rates:
• Maintain records of time worked, leave taken, and ensure data integrity in coordination with payroll.
• Assist line managers with planning and approving shift schedules while ensuring legal compliance.

Office & Administrative Support:

• Manage diaries, schedule meetings, and organize rooms.
• Greet visitors and handle phone/email queries.
• Type up reports, take meeting minutes, and update HR records.
• Print, photocopy, and maintain office systems.
• Liaise with other departments such as Finance and IT.
• Provide administrative support for study loans, bursaries, and audits.

Client Interaction:

• Maintain professional communication with clients, resolving HR/IR queries promptly.
• Manage client onboarding and develop tailored onboarding plans.
• Provide daily HR advisory services and ensure customer satisfaction.

• Diploma or Degree in Human Resources Management or related field.
• Minimum of 3 years of experience in HR administration.
• Strong understanding of South African labour legislation and CCMA processes.
• Proficiency in HR systems (e.g., Microsoft Office Suite, and data entry.
• Valid Code EB drivers license.