Housekeeping Supervisor
Job Description
Supervise daily housekeeping operations, including room assignments and cleaning schedules.
Inspect guest rooms, corridors, and public areas to ensure cleanliness meets hotel standards.
Monitor adherence to established hygiene, safety, and sanitation procedures.
Assist with training, coaching, and performance development of room attendants and cleaners.
Ensure all housekeeping equipment and supplies are used correctly and safely.
Report maintenance issues or damaged items to the Maintenance/Engineering department.
Manage and control inventory for linen, amenities, and cleaning supplies.
Prepare daily reports (e.g., room status, discrepancies, productivity).
Handle guest requests or complaints promptly and professionally.
Ensure lost and found items are recorded, stored, and returned according to hotel policy.
Support staff scheduling, attendance records, and shift management.
Requirements:
Education
High school certificate or equivalent required. Hospitality qualification beneficial.Experience
1-2 years housekeeping experience in a hotel; supervisory experience preferred.Knowledge
Understanding of cleaning methods, chemicals, hygiene, and laundry processes.Physical Requirements
Able to stand/walk for extended periods, lift light to moderate items, and work flexible shifts including weekends & public holidays.Languages
Proficiency in English; additional languages beneficial.Job Type: Full-time
Experience:
Housekeeping: 2 years (Required)
Location:
Somerset West, Western Cape (Required)
Work Location: In person
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Job Detail
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Job IdJD1579640
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSomerset West, WC, ZA, South Africa
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EducationNot mentioned