Job Summary
p
This iconic
strong
349-room property in Bantry Bay
/strong
is renowned for its luxury accommodation, friendly hospitality, and world-class facilities. With breathtaking views, a palm-lined infinity pool, top restaurants, and state-of-the-art events spaces, The President Hotel is one of Cape Town's most loved destinations - and an exciting workplace where excellence meets opportunity.
/p
p
Our leaders are passionate about our hotel, our guests, and our team. We are guest-centric, striving to deliver exceptional experiences while continuously improving. The team are authentic, work on a trust basis, and have a proven track record of delivering consistent growth.
/p
h3
strong
The Role
/strong
/h3
p
We are seeking an
strong
experienced Hotel Human Resources Manager
/strong
to join our executive leadership team. Reporting directly to the General Manager, this role will lead all HR functions to ensure a motivated, high-performing, and engaged workforce aligned with our strategic goals and values.
/p
h3
strong
Qualifications & Criteria
/strong
/h3
ul
li
p
strong
7-10 years HR experience
/strong
, with at least
strong
5 years in a large hotel or luxury hospitality environment
/strong
(essential).
/p
blockquote
p
Hotel HR experience is vital as the role requires supporting a
strong
24/7 operation
/strong
with diverse departments such as Front Office, Housekeeping, Food & Beverage, and Banqueting. It involves managing
strong
shift-based teams, high seasonal demand, variable working hours
/strong
, and ensuring staffing levels and skills directly support exceptional guest service.
/p
/blockquote
/li
li
p
Strong knowledge of HR best practices, labour law, recruitment, talent management, performance management, employee relations, and training & development.
/p
/li
li
p
Proven ability to implement HR strategies that drive both employee engagement and operational success.
/p
/li
li
p
Experience leading large, multicultural teams with credibility, professionalism, and emotional intelligence.
/p
/li
li
p
Strong conflict resolution, coaching, and negotiation skills.
/p
/li
li
p
Excellent communication, presentation, and interpersonal skills.
/p
/li
li
p
Deep understanding of the Cape Town hospitality labour market.
/p
/li
li
p
Must hold a valid South African ID.
/p
/li
/ul
h3
strong
Key Competencies
/strong
/h3
ul
li
p
strong
Strategic HR Leadership
/strong
- Aligning HR with business needs.
/p
/li
li
p
strong
Talent Management
/strong
- Recruiting, developing, and retaining top talent.
/p
/li
li
p
strong
Employee Engagement
/strong
- Building an inclusive, motivating culture.
/p
/li
li
p
strong
Compliance
/strong
- Ensuring adherence to labour laws and policies.
/p
/li
li
p
strong
Stakeholder Engagement
/strong
- Building trusted relationships across all levels.
/p
/li
/ul
h3
strong
Duties & Responsibilities
/strong
/h3
ul
li
p
Lead all HR functions including recruitment, onboarding, training, performance management, succession planning, and employee engagement.
/p
/li
li
p
Partner with operational leaders to ensure their teams are supported, motivated, and aligned with the hotel's values.
/p
/li
li
p
Ensure full compliance with labour legislation and hospitality-specific HR requirements.
/p
/li
li
p
Manage employee relations with professionalism and emotional intelligence.
/p
/li
li
p
Oversee payroll, benefits administration, and HR reporting.
/p
/li
li
p
Champion a culture of excellence that reflects our PVV.
/p
/li
li
p
Drive leadership development and succession planning across departments.
/p
/li
/ul
h3
strong
Package on Offer
/strong
/h3
ul
li
p
strong
Competitive gross package with benefits
/strong
.
/p
/li
li
p
Medical aid contribution.
/p
/li
li
p
Pension/provident fund contribution.
/p
/li
li
p
Annual performance-based incentives.
/p
/li
/ul
p
This is a
strong
rare opportunity
/strong
to step into a senior leadership role at one of Cape Town's most iconic hotels. If you are a proven
strong
hotel HR professional
/strong
ready to shape the future of The President Hotel, we'd love to hear from you.
/p
HotelJobs
Recruiter
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.