Job Description

Job Summary
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Job Specification - General Manager (Re-Branding of Two Boutique Hotels, Montenegro)
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Position Overview
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We are seeking an experienced
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General Manager
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to lead the re-branding, positioning, and overall management of two distinctive boutique properties in Montenegro:
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A
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5-star luxury international brand hotel
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with 30 keys, located on a private island, featuring two restaurants and a small spa (seasonal).
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A
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28-key property
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with one restaurant, operating year-round.
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The GM will play a pivotal role in driving operational excellence, service standards, and financial performance, while ensuring the successful re-introduction of both hotels to the market.
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Key Responsibilities
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Strategic Leadership & Re-Branding
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Oversee the re-branding process, ensuring alignment with brand standards, positioning, and guest experience.
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Implement sales, marketing, and distribution strategies to establish strong market presence.
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Operations Management
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Lead all operational departments (Rooms, F&B, Spa, Guest Experience).
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Ensure consistent delivery of 5* service standards across both properties.
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Implement SOPs and training programs to maintain high-quality guest experiences.
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Commercial & Financial Performance
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Drive revenue growth through effective yield management, upselling, and cross-property synergies.
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Oversee budgeting, cost control, and financial reporting.
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Monitor KPIs, guest satisfaction, and operational efficiency.
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Team Leadership & Development
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Recruit, train, and mentor department heads and staff.
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Foster a positive and service-driven culture across both properties.
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Build strong local community and partner relationships.
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Owner & Brand Relations
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Act as key liaison with owners and international brand representatives.
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Provide regular reports, business insights, and recommendations.
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Candidate Profile
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Proven experience as a
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General Manager
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or senior hotel leadership role, ideally with exposure to
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luxury boutique or resort operations
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.
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Strong understanding of both
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seasonal resort
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and
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year-round property management
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.
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Experience with
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hotel re-branding, repositioning, or pre-opening
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an advantage.
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Commercially driven with solid knowledge of revenue management, sales, and digital distribution.
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Fluent in
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English
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; additional regional languages highly desirable.
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Ideally from the
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Balkan/Montenegro/Adriatic region
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or with strong knowledge of the market.
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Hands-on, guest-focused, and adaptable leader with strong cultural awareness.
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Package
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Competitive salary and performance-related incentives.
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