Job Description

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Job Overview

Application Deadline:

22 August 2025

Job Location:

Stellenbosch, Western Cape

Job Title:

Hospitality Manager

Education Level:

Diploma

Job Level:

Management

Minimum Experience:

5- 7 Years

Hospitality Manager position available in Stellenbosch.

Duties and Responsibilities:

Oversee daily hospitality operations, ensuring high standards of service and customer satisfaction Lead, train, and motivate a front-of-house and hospitality team to deliver exceptional guest experiences Manage sales performance and implement strategies to drive revenue growth Monitor stock levels and control inventory, ordering supplies as needed to maintain operational efficiency Develop and maintain hospitality SOPs and ensure team adherence to health, safety, and hygiene standards Create staff schedules and ensure appropriate coverage during peak times Liaise with suppliers and manage cost-effective procurement practices Track KPIs, prepare regular reports, and present performance updates to senior management Address and resolve customer complaints or issues in a timely, professional manner Work closely with marketing to support promotions and seasonal campaign

Minimum Requirements:

Proven experience in a hospitality or food & beverage management role Strong leadership and team management skills Demonstrated ability to drive sales and meet revenue targets Solid understanding of stock control and inventory management Excellent communication and interpersonal skills Highly organized, responsible, and proactive in problem-solving Ability to work flexible hours, including weekends and holidays Proficiency in hospitality management software or POS systems is a plus * Relevant qualifications in Hospitality Management or a related field preferred