Job Description

Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres.


We require a

Head Waiter

at our facility

Tokai Estate

within the Southern Suburbs.



The successful incumbent will be responsible for carrying out assigned tasks involved in providing quality food service for the benefit of the residents in healthcare

Job duties include, but are not limited to the following:

Supervise a small team of service staff in the Healthcare Centre / Supervise waiters in Healthcare and Clubhouse Follow all necessary procedures relevant to your duties and designated areas Provide daily reports to Food Service Manager Taking meal orders aligned with menu options from residents in Healthcare Prepare /allocate clubhouse lunch table seating plan Ensure that the correct meals are served daily in accordance with menu and dietary requirements Ensure that daily trolley are packed correctly and are cleaned daily in line with hygiene procedures Ensure that water is available to all residents at all times is essential Ensure coffee and tea service is done daily Ensure constantly good personal hygiene Ensure designated area meets required hygiene standards Checking that duties are done by healthcare waiters and cleaning teams Events - assist with the setup / floor plan of events, ensure smooth running events and be willing to assist outside of normal hours when required for events. Be available to meet and greet all new residents Ensure all equipment anomalies reported to the Food service manager Ensure bar stock and snack box stock is accounted for and report any discrepancies to Food Service Manager Assist with weekly and monthly crockery and cutlery counts Ensure all beverages and night snacks are made available to healthcare daily Ensure all billing of beverages and coffee shop meals are done correctly to residents accounts Ensure all slips are sign by residents

Experience and knowledge:

Proven experience in food services or related roles Experience with frail, geriatric and/or dementia patients advantageous Bartending and Barista experience advantageous Excellent customer service skills Ability to work as part of a team Good interpersonal and communication skills Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

Leadership and supervisory skills Good interpersonal and communication skills Training and Development Product Knowledge Team Collaboration Professionalism Adaptability Organizational and Time Management Sense of urgency Problem-Solving Abilities Focus on excellence and high-quality standards Well groomed

Specific Requirements:

Clear health record Clear criminal record Clear credit record Contactable references

Remuneration:

We offer a fixed salary (market related) no tips.

You total salary will include Sundays - remunerated at time and a half, public holidays - double

Working Hours:

You will be required to work 16.25 shifts per month, as per the roster from 07h00 until 19h00. Normal working days are Mondays to Sundays, including public holidays.

Additional Benefits:

Bonus

- Quarterly Bonuses are based on individual performance and company performance. (Bonuses are paid every 3 months) There are opportunities for professional development and growth within our organisation! Discount on our internet (ISP) packages Subsidized lunch meals

Your application will only be considered should you complete the following:

1)The one way online interview

- the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.

2)Written references are compulsory and applications submitted without these will not be considered.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.