Head Revenue Customer Interaction Centre Management

Cape Town, WC, ZA, South Africa

Job Description

ELIGIBILITY



Suitably qualified candidates



CLOSING DATE



22.12.2025



REFERENCE NUMBER



FIN 107/25 Ext



SALARY



TCOE salary:

R 1 307 905,00



DEPARTMENT



Revenue



DIRECTORATE



FINANCE Head - Revenue Customer Interaction Centre



Management



Requirements



A relevant bachelor's degree, BTech, Advanced Diploma

(Preferably in Finance Field)



MFMA Municipal Minimum Competency is required and will

be an advantage. Alternatively, the successful candidate will



be expected to attain such within 18 months after appointment



At least 8 Years relevant experience required in a

Revenue/Debtor environment of which at least 5 years in a



senior position managing staff



A sound knowledge of the relevant legislation, By-laws,

policies and procedures relating to the Revenue and



Finance environment



In depth understanding of the Local Government processes

with regard to the billing and collection of monies pertaining



to municipal accounts



Proficiency in all Microsoft Office applications with

Advanced Excel



Project Management competence Presentation and report writing skills A valid EB/B/C drivers licence

Key Performance Areas



Manage the key performance areas and result indicators

associated with the provision of an effective administrative



service to core service delivery functions by operational



planning, implementation and operation of an effective



and efficient front office interface for the Walk-in-Centres



for the City of Cape Town.



Plan and manage debtors' enquiries, cash receipting and

business processes for a geographical area in compliance



with the City's Credit Control and Debt Collection Policies



and By-Laws, the Legislation, the Cash Management Policy



and all other related policies.



Ensure that cash transactions are receipted and banked

timeously.



Manage the communication to internal and external

stakeholders and are responsible to create a client centric



environment.



* Manage the implementation of financial controls and

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1611793
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned