has an opportunity available for a Service Advisor. The dealership is based in Montana, Pretoria.
The Service Advisor plays a pivotal role in ensuring a seamless experience for customers, guiding them from the moment they step into a service center until their vehicle is ready for pickup.
The role is measured on sales and CSI levels.
Key areas of competency required:
Customer Interaction & Relationship Management:
Building trust and rapport with clients.
Task Coordination:
Facilitating communication between customers and service technicians.
Technical Knowledge:
Understanding vehicle maintenance and repair processes.
Sales Skills:
Upselling additional services and products.
Administrative Duties:
Handling paperwork and service records.
Qualifications and Experience
:
Minimum Qualifications and Experience needed:
Must have a minimum of Grade 12
Minimum 2 yrs of relevant prior experience in a Service Department is essential, such as Service Advisor, Bookings, Costing, Warranty experience.
Isuzu and/or Renault experience would be an advantage.
Must have a valid driver's license and safe driving record.
OEM Certification as a Service Advisor would be an advantage.
Must have excellent verbal communication skill
* Computer literacy is essential
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.