This executive role leads the Group-wide delivery and transformation function across PPS. The Head of PMDT is responsible for the successful execution of strategic and high-priority programs by providing leadership across Agile delivery, innovation, and transformation governance. The role influences how PPS delivers change at scale, improves organisational agility, and ensures structured, value-based execution aligned to Group priorities.
The role contributes to strategic execution but does not formulate strategy. It supports the Group CIO by converting strategic priorities into executable delivery roadmaps. A core focus is driving maturity, coordination, and cross-functional enablement to ensure consistent delivery across the enterprise.
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Minimum Requirements
Education:
Bachelor's degree in Computer Science, Business, Engineering, or a related field.
Minimum of 10 years of progressive experience in program delivery, transformation, or enterprise-level Agile environments.
Formal certification in the Scaled Agile Framework (SAFe) is a mandatory requirement.
Additional certifications in program or project delivery (e.g., PMBOK, PRINCE2) are advantageous.
Experience:
Demonstrated experience leading large, cross-functional delivery organisations, with direct
accountability for outcomes.
Proven expertise in applying the Scaled Agile Framework (SAFe) or similar enterprise-level
Agile methodologies.
Prior experience in the Financial Services and Insurance sectors is a mandatory requirement
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Duties and Responsibilities
1. Program & Portfolio Oversight
Facilitate planning, prioritisation, and alignment of strategic initiatives across Group IT and business units.
Oversee the end-to-end delivery lifecycle, from intake and resource planning to benefit tracking.
Ensure integrated reporting and dashboarding to Exco and governance forums.
2. Agile Governance & Enablement
Provide leadership to Release Train Engineers (RTEs), enabling disciplined execution across Agile Release Trains.
Implement delivery frameworks that support cadence, governance, Program Increment (PI) planning, and team performance.
Partner with Sector Chief Information Officers (SCIOs), who retain responsibility for team-level delivery and Product Owners.
3. PO Practice Leadership
Lead the PO Practice Lead to standardise product management practices across the enterprise.
Influence product maturity through guidelines, tools, and coaching, without direct authority over Product Owners
4. Innovation & Digital Leadership
Oversee the Innovation & Digital Lead to drive user-centric innovation and technology experimentation. Support digital maturity through design principles, tool enablement, and collaboration with architecture.
5. Delivery Maturity & Continuous Improvement
Embed SAFe delivery principles and improve agile maturity across the enterprise. Conduct value stream analysis to identify duplication, optimise team structures, and drive capacity efficiency. Institutionalise feedback loops and delivery reviews to improve execution effectiveness.
6. Governance & Stakeholder Reporting
Define and run governance forums that support decision-making, risk management, and transparency. Escalate and resolve cross-cutting program risks while supporting Executive Committee (Exco) visibility on transformation health.
7. People Leadership & Culture
Build and lead a high-performing team of Release Train Engineers (RTEs), Product Managers (PMs), and digital specialists. Promote a culture of ownership, innovation, and high delivery standards. Support workforce transformation and leadership succession.
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