Head Of Ugc & Creator Operations

ZA, South Africa

Job Description

About InBeat:




We're a tight-knit team of creative, data-driven people, continuously building services & partnering with the world's largest brands, including Shark Ninja, Miro, Descript, and Nielsen.


We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

The Role:




This is a full-time, fully remote leadership position that allows work from anywhere in the world. We're looking for a Head of UGC Creator Operations Partnerships to lead our UGC creator department. From sourcing and casting to long-term creator partnerships, you'll play a key role in building a scalable network of high-performing creators that consistently deliver quality content while reducing costs and timelines.

Key Responsibilities:



1. Pipeline Management



Monitor inbound creator applications Identify great creators through communities and manual research Pre-screen and invite high-potential creators into our roster. Maintain a clear, up-to-date creator database (skills, niches, formats, performance history).

2. Creator Evaluation



Design and manage test assignments (scriptwriting, video shooting, editing). Assess creators' ability to: Follow briefs. Write compelling hooks/scripts. Shoot content with good framing/lighting/audio. Edit videos in-platform and with basic tools.

3. Ops & Database



Tag creators by skill set, vertical, and deliverable type. Create clear profiles with example work and evaluation notes. Ensure data hygiene: remove duplicates, track availability, costs, reliability.

4. Project Alignment



Match vetted creators with ongoing projects. Partner with creative strategists and PMs to source the right creators for briefs. Maintain relationships with top performers (quick turnaround, reliable delivery).

5. Relationship Management



Act as the first line of contact for creators during onboarding and test phases. Build trust and keep communication clear on expectations, deliverables, and timelines. Help turn top creators into long-term collaborators.

What Success Looks Like (90 Days)



Structured database of vetted creators with a clear tagging system (skills, quality, availability). A repeatable

UGC test process

that filters out weak creators quickly. Smooth handoff of qualified creators to the creative team. Reliable roster of creators aligned with client needs and campaign demands.

Ideal Candidate



Strong

ops/process skills

: can manage a pipeline and keep things organized at scale. Good creative judgment: can evaluate video quality, scriptwriting, and editing basics. People-oriented: communicates clearly and manages relationships with creators. Comfortable with tools: Airtable/Notion/CRM, Slack, and project management tools. Bonus: prior experience in influencer/UGC management, production coordination, or casting.

Must-haves:



Perfect written & spoken English. Prior experience leading UGC production or content operations teams. Strong organizational and communication skills. Ability to thrive in a fast-paced, remote-first environment.

While not required, it's an added plus if you also have:



Experience as a writer or creative strategist with UGC or performance marketing campaigns Creative operations experience (building scalable creative workflows or systems) Previous experience leading a team of creatives or sourcing specialists Demonstrated ability to connect creative decisions with measurable performance outcomes

Why Join InBeat:



Unlimited Time Off & Sick Days Flexible hours Fully remote (work from anywhere) High-growth environment with room to make your mark Work directly with some of the world's biggest brands Lead a department at the center of the creator economy Autonomy to innovate and test new sourcing methods * Be part of a global, ambitious, and collaborative team that values creativity, ownership, and results

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Job Detail

  • Job Id
    JD1554605
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    ZA, South Africa
  • Education
    Not mentioned