Job Description

At Exodus, we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.
We are now seeking a commercially astute and highly analytical Head of Revenue Management to lead the commercial strategy for the Exodus brand. In this pivotal, target-driven role, you will shape trading performance against strategic plans, drive revenue growth, increase passenger volumes, and optimize yield across our product portfolio. Reporting to the Product & Commercial Director, you will lead the Commercial team as a strategic architect, playing a key role in enhancing overall profitability and ensuring our commercial objectives are achieved!
What we'll offer:

• Hybrid working (2 days per week in our Cape Town office)
• Competitive salary plus performance-based bonus
• Medical Aid, Life insurance and Pension Fund
• Travel benefits and discounts
• 21 days annual leave plus SA public holidays and your birthday off!
• Ongoing training and development opportunities

What you'll do:
Commercial Strategy

• Design, test, and refine the commercial strategy with Commercial Managers and Analysts, optimising revenue, passenger volumes, and margin through occupancy and pricing levers.
• Manage a complex portfolio of 350+ products and ~5,000 departures, modelling multiple metrics to deliver results.
• Lead the team into AI-driven revenue management, introducing innovative tools and approaches.
• Encourage a proactive, test-and-learn mindset, empowering team members to take ownership of their areas.
• Oversee competitor analysis and price positioning to maintain agility, competitiveness, and target margins.
• Collaborate with Product and Product Innovation teams to improve margins/volumes, minimise competitor impact, and launch new initiatives at optimal price points.

Trading & Forecasting

• Own internal trading communications, providing actionable insights on revenue, margin, and passenger volume risks and opportunities.
• Forecast promotional performance and collaborate with Marketing & Sales to design impactful promotions that deliver incremental volume/margin.
• Support reporting on commercial strategy performance, new initiatives, and business risk/opportunity to stakeholders and Board packs.
• Contribute to the annual business strategy, ensuring accurate, timely, and commercial-focused inputs.

Ancillary Revenue Streams

• Support ancillary revenue strategy, finding opportunities to increase attachment rate and revenue per booking.
• Collaborate across Product, Marketing, and Sales to develop upsell initiatives and optimise revenue per booking.
• Model risks and opportunities for strategic/tactical initiatives and present recommendations to senior management.

Team Leadership

• Lead and develop a high-performing team of Commercial Managers and Analysts across Cape Town and international offices.
• Foster a culture of curiosity, rigor, and commercial impact, ensuring high engagement and professional growth.
• Provide mentorship, set clear performance goals, review progress, and recognise achievements.
• Promote collaboration and knowledge sharing to drive innovation and efficiency, maintaining a positive and inclusive work environment.

What you'll bring:

• Senior-level experience in revenue management, ideally in travel, hospitality, or related sectors, with a track record of revenue growth.
• A working knowledge of AI-powered revenue management and analytics platforms will be beneficial. A deep understanding of such tools will be highly advantageous.
• Advanced Excel and financial modelling skills and experience with analytics platforms (e.g. PowerBI).
• Confident communicator and collaborator, able to influence cross-functional teams whilst being able to take on board the inputs of others.
• Experience managing and mentoring analysts, with a passion for developing talent.
• Be very comfortable working in a fast-paced, high performance and agile environment.
• An ambitious leader with the potential and desire to progress into more senior strategic roles over time, including Commercial Director.

We believe people perform best when they can be their true selves and diverse teams drive better results. We're committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.
Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com
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Skills Required