Job Description

MINIMUM REQUIREMENTS

• Bachelor's degree in information technology computer science, or a related field. Added advantage: Master's Degree in IT Management or related fields.
• Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous
• 8-10 years of relevant experience in IT leadership, including at least 5 years in a managerial role within a complex, multi-departmental organization.
• Proven experience managing IT teams and IT infrastructure in a fast-paced environment.
• Experience with IT strategy development and implementation, experience with advanced cybersecurity frameworks, disaster recovery, incidents response, and IT service management.
• Experience in leading Enterprise Resource Planning (ERP) systems implementation especially Microsoft Dynamics

COMPETENCIES REQUIRED

• Strong leadership skills with the ability to inspire and motivate a team to achieve excellence.
• Strong analytical and problem-solving skills to identify and address complex IT issues.
• Deep understanding of IT hardware and software applications and technologies (MS Azure cloud infrastructure, ERP systems, Document Flow solutions, Master Data Management solutions etc.).
• Strong project management skills with a track record of successfully leading complex IT projects from inception to completion.
• Excellent oral and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Proven track record in managing IT budgets and optimizing technology costs.
• In-depth knowledge of IT governance, risk management, and compliance.
• Proactive, innovative, and adaptable to rapidly changing technological trends.
• Excellent English is a must.

KEY OUTPUTS AND ACCOUNTABILITIES
IT Strategy Development and Leadership

• Develop and execute the IT strategy in alignment with the company's business objectives and long-term goals
• Lead and inspire the IT team to ensure successful execution of IT projects and operational effectiveness.
• Provide expert advice to the executive team on emerging technology trends and opportunities to improve organizational performance.
• Evaluate and recommend industry-specific software and technologies that enhance operational efficiency and competitiveness.
• Ensure that IT services and solutions are scalable, secure, and aligned with best practices in the industry.

Technology Infrastructure Implementation Management

• Oversee the design, implementation, and maintenance of the company's IT infrastructure, mostly based on cloud Microsoft solutions, ensuring its reliability, security, and scalability.
• Implementation of Enterprise Resource Planning (ERP) and related support systems
• Manage the organization's network, systems, and data storage to ensure smooth operations.
• Manage relationships with external vendors and service providers to ensure cost-effective delivery of IT services and solutions.
• Ensure that hardware, software, and IT services are maintained and upgraded in accordance with company needs and technological advancements.
• Digitization of most of company's processes.

Cybersecurity and Risk Management

• Lead the development and implementation of cybersecurity strategies to safeguard the organization's data, systems, and technology infrastructure.
• Continuously assess the IT environment for vulnerabilities and implement appropriate risk mitigation measures.
• Ensure compliance with relevant regulations and industry standards related to data security and privacy.
• Establish and enforce IT policies and procedures to ensure compliance with regulatory requirements and best practices.
• Prepare and manage IT disaster recovery plans to ensure business continuity in the event of a cyberattack or system failure.

IT Support and Service Delivery

• Oversee the IT support function to ensure high levels of service delivery and customer satisfaction.
• Develop and implement IT support processes and procedures to address technical issues in a timely and efficient manner.
• Regularly assess IT support performance and identify areas for improvement in service delivery.

Budgeting and Cost Management

• Develop and manage the IT budget, ensuring cost efficiency in the delivery of IT services and solutions.
• Continuously assess the cost-effectiveness of technology investments and identify opportunities to optimize expenditure.
• Work with the Finance Director to ensure the alignment of IT budgets with company financial goals.

Team Management

• Lead a team of IT professionals, providing guidance, mentorship, and support to ensure high performance and development.
• Collaborate with IT teams within the group to follow IT standards and guidelines.
• Innovation and Market Research
• Stay abreast of emerging technologies, trends, and industry developments to advise the organization on potential technological improvements.
• Conduct research on technology solutions that could enhance business processes and support the company's strategic objectives.
• Drive innovation by encouraging the team to explore new ideas and technologies that support business growth.

ONLY short-listed candidates will be contacted

Skills Required