Job Description

Job Title: Head of Aftersales Controller / G&A
Purpose Of the Position:
The Head Aftersales Controller/ G&A is responsible for overseeing all financial aspects of the organization's aftersales operations. This includes budgeting, forecasting, performance tracking, and cost management related to the aftersales department. The role also requires significant interaction with various departments, particularly with the Aftersales and General & Administrative (G&A) departments, to ensure financial strategy aligns with operational goals.
Key Duties and Responsibilities:

• Lead the development of the annual budget and financial forecasts for the Aftersales department. Provide detailed financial analysis to inform these processes.
• Track and analyze the financial performance of the aftersales department. Produce regular financial reports and provide insights into key financial trends and performance metrics.
• Identify opportunities for cost savings within the aftersales department. Implement cost control measures and monitor their effectiveness.
• Collaborate with the Aftersales and G&A departments to align financial planning and strategy with operational goals. Provide financial insight and advice to inform operational decision-making.
• Identify and assess financial risks within the aftersales department. Implement strategies to mitigate these risks and protect the company's financial health.
• Ensure all financial operations and reporting comply with relevant regulations and standards. This includes internal company policies and external regulatory requirements.
• Lead, mentor and develop a high-performing finance team. Foster a positive and collaborative work environment.

• A bachelor's degree in accounting, finance, or a related field.
• A postgraduate degree in accounting, finance, or related field.
• Professional financial certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or Certified Management Accountant (CMA).

• Financial Management: Expertise in finance-related processes such as financial planning, budgeting, forecasting, and financial reporting is a must. Knowledge in capital budgeting and cash flow forecasting is also crucial.
• Analytical Skills: The ability to analyze complex financial data, recognize trends and patterns, and make informed business decisions.
• Risk Management: Knowledge of financial risk management principles and the ability to apply them to the aftersales operations.
• Regulatory Compliance: Familiarity with financial regulations and standards related to the automotive industry.
• Computer Literacy: Proficiency in financial software systems (SAP) and advanced Excel skills are usually required.
• Leadership: Ability to inspire and lead a team, make strategic decisions, and drive the financial success of the aftersales department.
• Communication: Excellent written and verbal communication skills for reporting financial information to senior management, stakeholders, and other departments.
• Problem-solving: Capacity to identify issues and create innovative solutions.
• Strategic Thinking: Ability to translate financial analysis into strategic business plans and advice.
• Attention to Detail: Especially when working with large amounts of financial data and when ensuring regulatory compliance.

• A minimum of 10 years of experience in financial management roles, with specific experience in financial planning, budgeting, and forecasting.
• Experience in the automotive industry, specifically understanding the financial aspects of aftersales operations is beneficial.
• Experience in a managerial role, leading a team, and collaborating with other departments is usually required.
• Experience in ensuring compliance with financial regulations and standards in the industry.
• A strong background in preparing detailed financial reports and presenting findings to senior management or board members.