Job Description

Job Requisition details

REQ: 141269

Role: Head: Human Capital

Area: Maseru, Lesetho

Advertclosing date: 22/08/2025

Job Family

Human Resources

Career Stream

HR Generalist

Leadership Pipeline

Manage Managers

Job Purpose

To lead the Human Resources strategy and manage the HR team effectively to deliver on Strategic plans that enable business strategic objectives; thereby ensuring sustainable human capital and business transformation.

Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals and support business strategies. Ensure transformational targets are met through recruitment, retention and training process and utilising preferred suppliers. Ensure team participation in corporate social responsibility initiatives for the achievement of business strategy. Deliver a world class service by ensuring a client centric culture through required interventions. Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps. Maintain stakeholder engagement by building effective business partnerships. Share knowledge and leverage on solutions through networking and collaboration with the relevant stakeholders. Manage and ensure adherence to budget by monitoring expenses. Contribute to the formulation of the budget by considering the strategic plans in line with required expenditure. Ensure forecasted staff requirements are documented, actioned accordingly and costed by managing head count associated costs. Manage and identify key operational and business risks by assessing risk areas against legislation, policies and procedures.Ensure awareness, compliance, and implementation of all legislative and compliance issues.

Job Responsibilities continued

Facilitate a learning culture in the division by encouraging staff to take accountability for their own career development. Ensure implementation of appropriate performance management processes throughout the division to instil a high-performance culture. Manage talent through learning and development, reward and recognition, succession, and retention. Manage performance by implementing performance agreements, ensuring a clear vision, providing regular feedback on performance, and recognising and rewarding achievement. Drive to execute planned development by acquiring knowledge, seeking coaching or other industry or technical learning events and opportunities. Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes. Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring, coaching and day to day activities

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate Diploma

Preferred Qualification

A degree in Human Resources Management / Psychology/ Business Administration or a related field Certification in HR / People Effectiveness or related field MBA will be an added advantage. At least 10 years working experience in Human Resources / People Effectiveness / Workforce Planning, 4 of which must be in a leadership position.

Minimum Experience Level

10 years HR experience with a minimum 4 years people management experience

Technical / Professional Knowledge

Budgeting Business administration and management Business principles Business terms and definitions Capacity planning Change management Client service management Communication Strategies Diversity management Employee training/development Financial Accounting Principles Governance, Risk and Controls Human Resources systems Nedbank culture and values Nedbank policies and procedures Nedbank vision and strategy Organisational behaviour theory Principles of project management Relevant Nedbank product knowledge Relevant regulatory knowledge Stakeholder management Strategic planning Talent management Business writing skills Total reward management- Employee relations Behavioural Competencies
Building Partnerships Earning Trust Decision Making Facilitating Change Influencing Driving for Results


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For any assistance or more info please contact the Nedbank Recruiting Team
+268 2408 1236 Eswatini


00266 5223 1187 / 00266 5223 1157 / 00266 5223 1163 Lesotho


+264 61 295 2155 / +264 61 295 2036 Namibia


0242 254 800 / 0867 700 004 040 Zimbabwe