Job Description

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An innovative company specialising in promotional products across South Africa, Namibia, Botswana, and Australia is seeking a Half-Day Sales Administrator. This is a permanent, half-day role with working hours as 08h00 to 12h00, Monday to Friday, and is primarily remote with one day per week in-office required. The ideal candidate is organised, proactive, and thrives on supporting sales operations while ensuring smooth communication between sales reps and management.
Key Responsibilities

• Manage and allocate sales inquiries from online platforms to the correct sales representatives promptly.

• Track and follow up on all allocated inquiries to ensure timely responses and resolution.

• Maintain accurate records of inquiries, client interactions, and sales rep activities in Excel (and future CRM).

• Proactively monitor dormant clients; ensure all clients who have not placed an order in the last 12 months are contacted, reallocated to a new rep where needed, and an appointment or other form of contact arranged.

• Actively contact a set number of dormant clients daily (approx. 20), logging outcomes and follow-ups.

• Support sales team by coordinating daily activities, collecting updates, and flagging any issues requiring attention.

• Suggest and support workflow improvements to strengthen reporting and client follow-up processes.

Generate and submit detailed monthly reports to management, including:

• Sales Representative visits to clients

• Sales Representative success rates with leads

• Number of dormant clients contacted, with names

Requirements

• Previous administrative, sales support, or office coordination experience.

• Strong organisational skills, attention to detail, and proactive mindset.

• Collaborative, empathetic, and professional approach.

• Proficiency in Excel; adaptable to CRM systems.

• Excellent written and verbal English communication.

• Ability to work independently and prioritise tasks efficiently.

Benefits
This is a permanent, half-day role with working hours as 08h00 to 12h00 and is primarily remote with one day per week in-office required.
This is an excellent opportunity for someone who enjoys being the central hub of operations, supporting teams, and improving sales workflows in a flexible, hybrid environment.

Skills Required