Guest Services Attendant

Cape Town, WC, ZA, South Africa

Job Description

Key Accountabilities / Principal Responsibilities:





Primary Duties



Catering Assistance

Provide refreshments

Cleaning of kitchens

Cleaning of venue rooms

Stock control of kitchens and vending machines



Secondary Duties



Catering Assistance



Meet external caterers on arrival and assist where necessary

Provide in-house catering on request



Provide Refreshments



Set up cups, make tea / coffee, lay out biscuits for internal / external meetings / functions as requested by customers

Set up refreshments in function rooms, i.e. water, glasses, sweets

Prepare self-service trolley if required



Cleaning of Kitchens



Maintain and clean all crockery and cutlery in all kitchens

Keep all kitchens clean, i.e. fridges, microwaves, and counters

Always ensure clean dish cloths in all kitchens

Wash dish clothes daily



Cleaning of Venue Rooms



Ensure venue rooms are clean and tidy prior to meeting / functions

Liaise with Management to obtain cleaners if necessary

Clean and wash up after every meeting / function



Stock Control of Kitchens



Maintain stock list for all kitchens

Assess stock for main kitchen, i.e. tea, coffee, sugar, food for functions

Assess requirements and stock vending machines



It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.





Prescribed procedures may be amended by management as and when required





Key Skills and Experience



Grade 12

Min 2 years working experience in hospitality industry



People and Management Skill



Good interpersonal relations

Good communications skills

Service Orientated

Ability to work in a team

Customer focused

Ability to prioritise tasks

Ability to use initiative

Integrity

Reliable

Ability to keep to and meet schedules

Take ownership of tasks



Key result areas



Understand role of reporting to the business and client

Understand role of ensuring own output is aligned with business requirements

Understanding that feedback and communication is critical to success



Additional Responsibilities and Skills





The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as FMS is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.



Interested? Submit your CV now.





All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.





We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic.





Our recruitment process is fair and equitable, focusing on the qualifications, skills, and experience that are relevant to each role. We ensure that all candidates are treated equally, and no discrimination will be tolerated.





By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 2014 (POPIA) for recruitment and hiring purposes.





For information on AFMS Group, including more information on our company culture, visit our website at www.afmsgroup.co.za.





Please note, relocation costs will not apply





If you do not hear from us in 14 days, consider your application unsuccessful.





Applications to be addressed to Matthew Toontjies:

[email protected]





Closing Date for applications: Thursday, 25 September 2025, by 16h00

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Job Detail

  • Job Id
    JD1525008
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned