Guest Relations
Job Description
Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge?
Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs, addressing guest requests, and sharing the highlights of the local area.
In the Guest Relations role, you will be on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kg without assistance). Doing all these things well (and other reasonable job duties as requested) is critical to getting it right for our guests and our business.
This position is currently a part-time position and hours 4pm to 8pm and include weekdays and weekends.
Skills required:
Problem-solving and critical-thinking skills
Strong computer skills to complete job duties and responsibilities
People pleaser
Responsibilities include
Acts as concierge during guests' stay
Non-negotiable:
- have your own transportation - public transportation is not an option due to location
- live within a 20km radius of Stellenbosch
- at least one year of experience working in a hotel, guesthouse or customer-centric position
If you would like to be considered for this position, please send your CV and a cover letter describing why you are uniquely qualified
.
Job Type: Part-time
Pay: R50,00 - R70,00 per hour
Work Location: In person
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Job Detail
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Job IdJD1540858
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStellenbosch, WC, ZA, South Africa
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EducationNot mentioned