We're a boutique hotel brand with comfy king-size beds, ocean views, rooftop pools, and the occasional wagging tail at reception. You'll find us in prime spots across Joburg and Cape Town, offering guests that sweet spot between laid-back comfort and top-tier service. It's luxe without the fuss.
The Role
As our Front of House Host, you're not just welcoming guests--you're setting the tone for their entire stay. From pre-arrival planning to check-out smiles, you'll make sure every detail hits just right. That means:
Sending pre-arrival messages and confirming bookings with our offsite reservations team
Double-checking guest profiles and personalising stays
Making sure payments are in and accounts are settled
Welcoming guests with warmth (and helping them feel at home--every time)
Handling queries and solving problems on the fly
Keeping rooms and keys ready at the right time
Knowing our hotel info and local tips like the back of your hand
Updating the team and Hotel Manager on anything that needs attention
Living the Home Suite Hotels brand in every interaction
Jumping in wherever needed--it's a team thing
Following our policies and making sure the details are done right
You've Got:
A warm, genuine vibe and love for people
A great eye for detail and a can-do attitude
Strong communication skills
A flexible mindset--you're cool with late shifts or early starts
A love for teamwork and a willingness to roll up your sleeves
A real soft spot for dogs (they're kind of our thing)
Nice to Have:
Hospitality qualification
1 year in a similar guest-facing role
How to Apply:
Please send your CV and a brief cover letter (subject line:
FRONT OF HOUSE HOST
) outlining your experience to:
careers@homesuitehotels.com
Application Deadline:
10 October 2025.
Job Type: Permanent
Pay: From R8500,00 per month
Work Location: In person
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