Guest Experience Supervisor Specialty Coffee Shop
Monte Vista, WC, ZA, South Africa
Job Description
About the Role
We're looking for a warm, reliable, and service-driven individual to take charge of our
daily guest experience
in the coffee shop.You'll ensure every customer feels welcome and well taken care of -- from the moment they arrive until closing time.
This role includes overseeing
opening and closing procedures
to make sure all daily duties are completed and the shop runs smoothly.Key Responsibilities
Ensure all opening and closing duties are completed
according to checklists and standards. Greet and engage with customers in a friendly, professional manner. Ensure guests are seated promptly and that service flows smoothly. Check on tables regularly and resolve any service issues quickly and politely. Maintain a clean and inviting front-of-house area at all times. Communicate guest needs clearly with the kitchen and barista team. Support with taking orders, serving food and drinks, and processing payments. Monitor guest satisfaction and provide feedback to management. Uphold brand standards for service, cleanliness, and presentation.Ideal Candidate
Experience in a
coffee shop, cafe, or restaurant
environment. Responsible, punctual, and trustworthy -- able to oversee opening and closing routines. Naturally friendly and detail-oriented. Excellent communication and problem-solving skills. Well-presented and passionate about great service.We Offer
Competitive pay Staff discounts on food and coffee Supportive and positive team environment Opportunities to grow within the business
Job Type: Full-time
Pay: R7000,00 - R10000,00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1583042
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMonte Vista, WC, ZA, South Africa
-
EducationNot mentioned