Job Description

Village N Life is a leading Tourism and Hospitality Management Company based in the beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career advancement and excellent staff incentives, this is the company for you. We are currently searching for an Groups and Events Co-Ordinator to join our dynamic team at Pezula Nature Retreat in Knysna Minimum Requirements:

• Hotel Management / Events Management Qualification (advantageous)
• At least 2 years experience in the same or similar position
• Proven experience in event planning / co-ordination in a corporate environment

Skills:

• Planning and organising
• Decision-making skills
• Creative and Critical thinking
• Public Speaking
• Leadership skills
• Time Management
• Networking Skills
• Good communication skills

Main requirements of the position:

• Customer and personal service - knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Communications and Media - Knowledge of media production, communication and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral and social media
• Product development, sales and operational delivery of the event concept
• Monitor and increase sales of all facilities
• Knowledge of principles and methods for showing, promoting and selling products or services. This includes market strategy and tactics, product demonstration, sales techniques and sales control systems
• The events department is responsible for the coordination of:
  • All event venue bookings of all properties, including The Bay Hotel, The Camps Bay Retreat, Pezula Nature hotel and Spa, The Farmhouse Hotel and Harbour House Hotel
  • Handling all bookings for special events, including, but not limited to, Valentines day, Mother's Day, Father's day, Christmas, New Years
• Ensure all coordination, billing and event procedures are adhered to according to company policies and procedures
• Assist in managing relationships with key external suppliers
• Awareness of health and fire regulations regarding food preparation and serving, and building maintenance in all banqueting facilities
• Manage and ensure maintenance of operating equipment for the department
• Investigate and resolve complaints
• Ensure all accounts are charged and followed up accordingly
• Staff management with regards to the set up and operations of an event.

Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.