Job Description

SUMMARY:
Group Technology Officer (Automotive Industry) - Sandton
POSITION INFO:
Business Overview:
A forward-thinking automotive group offering a digital-first experience in car sales, service, and aftersales. Their model integrates immersive online platforms and modern technology to reinvent the car-buying journey.
Minimum Qualification:
Bachelors degree in Computer Science, Data Science, IS, Business Technology, or related field
Retail expertise essential
Experience in digital transformation with CRM, websites, and AI tools
Experience:
5+ years of senior-level tech leadership
Proven IT strategy and execution across multiple brands
Key Skills:
Strategic planning, innovation, and systems implementation
Team leadership and vendor management
CRM and AI integration (e.g., chatbots, predictive analytics)
Digital platform and website ownership
Retail tech experience with customer data insights
Budget and operational control
ROI-driven mindset and excellent communication
Reporting To:
Chief Operations Officer ( )
Role Description:
The leads digital innovation across the group, focusing on AI integration, CRM optimization, and enhancing the car buying and aftersales journey through advanced tech solutions.
Key Responsibilities:
Technology Strategy & Innovation:
Define the tech vision and manage related budgets
Identify and adopt emerging technologies
Technical Architecture & Infrastructure:
Design scalable and secure systems
Oversee CRM and website platforms
Optimize user experience and lead capture tools
CRM & Data Integration:
Automate CRM workflows
Build a real-time data ecosystem across departments
Ensure cybersecurity and compliance
AI-Driven Sales, Aftersales & CX:
Implement AI tools for customer service, lead gen, and inventory
Use predictive analytics for forecasting and pricing
Team Leadership & Vendor Management:
Work across departments to align tech with business needs
Manage suppliers and external platforms
Training & Adoption:
Enable staff to utilize tech effectively
Foster platform adoption and digital culture
*Salary - R75,000.00 - R100,00.00 (Based on skill, experience and in relation to your current package)