Group Reservations Consultant (tbh)
Cape Town, Western Cape, South Africa
Job Description
This role involves handling inquiries, preparing quotes, managing availability, and ensuring seamless communication between clients, properties, and internal teams. The ideal candidate is organized, enjoys problem-solving, and has a passion for delivering excellent guest service.
Key Responsibilities:
- Handle group booking inquiries via email, phone, and online platforms
- Prepare accurate quotes and group booking proposals
- Coordinate with properties to confirm availability and special requirements
- Maintain up-to-date records in reservation systems
- Build strong relationships with travel agents, corporate clients, and tour operators
- Support revenue goals through efficient booking management and upselling where applicable
- Experience in hospitality or travel industry reservations (group bookings preferred)
- Excellent communication and organizational skills
- Strong attention to detail and multitasking ability
- Proficiency in reservation systems and Microsoft Office
- Customer-centric approach with a problem-solving mindset
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Job Detail
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Job IdJD1428295
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned