Job Description

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the worldxe2x80x99s biggest brandsxe2x80x94and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Wexe2x80x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, wexe2x80x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Global Process Owner, Supply Chain Operations (AVP).

In this role, you are responsible for the design, transformation, and successful delivery of Supply Chain services. This includes, but is not limited to, operational support, transformation leadership and consulting for end-to-end Logistics interaction center, Supply chain Planning, Fleet management, Forecast, query resolution and Reporting.

Responsibilities

Develop a complete global understanding of the Supply Chain processes, apply industry leading practices, and serve as the lead person for the specific process domain, guiding the businesses in process delivery and transformation.

Identify key performance indicators for the process and monitor the overall health of the process using these indicators.

Advocate for the process, ensure proper process training is conducted and coach process practitioners.

Support large global change programs and ensure they are successfully delivered and adopted by the business, post implementation.

Consult, select, prioritize, and lead change initiatives identified for SCM, using business process improvement tools and techniques to drive continuous improvements.

Builds a collaborative relationship with the key client partners, proactively asks for feedback, and takes full responsibility of the process and overall account.

Support ERP and other system implementation teams in validating and executing business specific requirements.

Offer independent domain knowledge, as to what practices and digital tools are available in the marketplace and therefore comparable to any Genpact solutions for implementation.

Collaborate with other tower GPOs within Genpact to ensure effective ways of working across towers and identify cross tower pain points and identify resolutions.

Ensure a constant awareness of client business changes, systems, policies, and procedures.

Build effective relationships with senior Client leaders across markets / regions / group.

Pursue and obtain client sponsorship to run specific projects to deliver operational efficiency / control improvements.

Develop and track implementation of Transformation Program working with cross-functional teams and ensuring timely implementation.

Ensure the performance of global teams and alignment to overall program objectives.

Manage and resolve exceptions and escalations.

Manage client relationships and act as a single point of contact for the overall engagement.

Qualifications we seek in you!

Minimum qualifications

Degree in Relevant subject with good Project Management skills

Program Management experience to manage Supply chain operations and Supply Chain practice program including Operations optimization, Transformation, and Governance

Deep experience technology roadmap assessment, implementation, leading large implementation program of SCM Tools

Subject Matter Expert in Supply Chain processes and mentor the operations team to set up, stabilize and transform operations.

Preferred qualifications

PG in Business Administration and PMP are preferred.

Adeptness in general Project management tools & techniques such as Gantt chart, Scheduling, Critical Resource Management, Program Evaluation & Review, etc.

Proficiency in MS PPT, MS Project and any other PM tools are preferred.

What we can offer:

Attractive salary.

Stable job offers - employment contract.

Work in a multicultural and diverse environment with employees from over 30 countries

Genpact supports professional trainings and great career development opportunities.

Free access to our award-winning learning platform

Benefits such as Medical Aid, Retirement and risk benefits

In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .

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