German Speaking Customer Service Consultant

Pretoria, Gauteng, South Africa

Job Description

Customer Service Consultant - German Speaker (B2-C2)
On-site | Umhlanga, South Africa
Full-time | 24/7 Rotational Shifts
Salary: R20,000 - R25,000 per month + Benefits
How to Apply
Send your CV to can.dinler@cbtalents.org or Use Application Form
We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga. This role is ideal for customer-focused professionals who enjoy problem-solving, clear communication, and working in a fast-paced, international environment.
You'll be supporting customers through various channels, ensuring a high-quality service experience while representing a globally recognized organization.
What You'll Do
Handle customer inquiries professionally and efficiently in German
Communicate internally in English with team members and supervisors * Resolve customer issues with empathy, accuracy, and attention to detail

  • Navigate customer support systems and document interactions correctly
Meet service quality, productivity, and compliance standards * Work rotational shifts in a 24/7 operation, including weekends when required
What We're Looking For
German language proficiency (B2-C2), written and spoken
Good command of English for internal communication
Matric / Grade 12 qualification (essential) * Customer service or call centre experience is advantageous (retail experience is also a plus)
Strong communication and problem-solving skills
Ability to work in a fast-paced, customer-focused environment
Comfortable with rotational shifts
Basic computer skills and confidence using support tools
What We Offer
Monthly salary: R20,000 - R25,000
1x local flight to Durban prior to start date * 20 nights of accommodation, covered at a location selected by Client Company
Stable, full-time employment
Professional, supportive team environment
Opportunities for growth within a global organization
Apply now and take the next step in your customer service career in Umhlanga...

Skills Required

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Job Detail

  • Job Id
    JD1653046
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R20,000-25,000 per month
  • Employment Status
    Permanent
  • Job Location
    Pretoria, Gauteng, South Africa
  • Education
    Not mentioned