PixelFaerie, a 24x7 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals to join our team. Excellent interpersonal/communication skills and willingness to take responsibility are essential.
Based in central Cape Town, we provide high level office support services with a focus on desktop publishing and we are looking for Client Liaison Experts who interface between our corporate clients all over the world and our production teams.
Job description
Producing documents as per client specification and according to our quality standards
Adhering to all stipulated production processes, including proofreading
Completing administrative tasks, pertaining to timekeeping (for payment and billing purposes)
Ensuring the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements?
Native in German and English accent-free
Proven experience in a customer service role
Microsoft Office proficient, strong PowerPoint skills
Meticulous, with an eye for detail
Ability to work under pressure in a fast-paced environment
Graphical experience and accreditation advantageous
Shift flexibility and weekend availability
Can operate extremely well within a high pressure environment
Can work independently
Accountable
Persistent in the completion of a task
Determined and dedicated
Common sense
Resourceful
Ability to work shifts coupled with the ability to work in a team.
Personal Skills/Attributes
Excellent command of English
Positive attitude
A keen eye for details
Good time management skills
Good work ethics
Must enjoy the idea of working in a demanding environment
Good communicator
Down to Earth team player
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/10/10
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