Job Description

Office Manager - Luxury Hotel & Spa Supply Industry

Position Overview

We are seeking a dedicated and energetic Office Manager to join our dynamic team serving the luxury hotel and spa industry. This role requires a solution-oriented professional with a genuine passion for learning and a customer-focused mindset to support our growing business operations.

Key Responsibilities

Manage day-to-day office operations and administrative functions Maintain accurate financial records and bookkeeping using Xero accounting software Create and manage spreadsheets, reports, and data analysis using Microsoft Excel Handle face-to-face customer interactions with professionalism and warmth Coordinate with luxury hotel and spa clients to ensure exceptional service delivery Support various departments with administrative tasks and project coordination Maintain office efficiency through effective systems and procedures Assist with general business operations as needed

Essential Requirements

Education

: Matric certificate (Grade 12)

Nationality

: South African citizen or permanent resident

Technical Skills

: Proficient in Xero accounting software and Microsoft Excel

Experience

: General office management experience preferred

Personal Attributes

: High energy and enthusiastic approach to work Strong commitment and dedication to role responsibilities Natural aptitude and genuine love for continuous learning Solution-oriented mindset with problem-solving capabilities Customer-focused attitude with excellent interpersonal skills Flexibility and adaptability in a dynamic work environment

Preferred Qualifications

Previous experience in the luxury hotel, spa, or hospitality supply industry Social media management skills (bonus - not essential) E-commerce platform experience (bonus - not essential) Customer service experience in premium service environments

What We Offer

Working Hours

: Monday to Friday, 9:00 AM to 4:00 PM

Compensation

: Market-related salary package

Industry

: Opportunity to work in the prestigious luxury hotel and spa supply sector

Growth

: Professional development opportunities in a supportive learning environment

Application Requirements

Please submit your CV along with a brief cover letter explaining why you would be an ideal fit for this role and our company culture.

We are an equal opportunity employer committed to building a diverse and inclusive team

Job Types: Full-time, Temp to perm
Contract length: 2 months

Pay: Up to R25000,00 per month

Application Question(s):

Do you have a Matric Certificate and are a South African resident.
Experience:

bookkeeping: 3 years (Required)
Work Location: In person