Job Description

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About Us

We are in search of

General Manager

to oversee the day-to-day operational management of a particular portfolio within the Catering Industry. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLA's, manage client relations, perform site visits, support, and develop the site management. Overall responsibility is to ensure sites are managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients

reduced costs, risk and complexities

together with

increased quality, efficiency and productivity

. We specialise in

Catering

,

Facilities Management

,

Cleaning and Hygiene

,

Pest Control

,

Protection

,

Energy

,

Procurement

,

Workspace Design

,

Engineering, Remote Camps

, and more.

Developing our people

- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.

DOWNLOAD OUR ONE-PAGER

to find out more about who we are in a nutshell.

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Duties & Responsibilities

To provide effective leadership to Catering Managers and their team of catering staff To ensure the company image is projected through excellent client relationships, quality of service, product and productivity Develop medium and long-term strategies to grow the business in conjunction with the operations manager as well as the district manager Comply with the divisions budgetary requirements within the financial guidelines Understand and maintain all financial aspects of the business - budgeting, forecasting Understand and implement company standards, policies and procedures in line with legislation To work and operate in a stressful environment and perform well under pressure Ensure quality control is in accordance with the company standards Oversee cash management (control of debtors, stock checks and cash checks etc) Effect profit growth in all areas of responsibility Meeting agreed deadlines with regards to submission of forecasts, profit and loss's etc Human resources management (including I.R., training and development) and performance management Operational standards - Maintain and improve on operational standards as agreed Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme Ensure smooth running of Biometrics system May be required to assist with any other duties that may be outside scope of responsibility Strong banqueting/function background & handling of VIP guests Understand back of house and kitchen brigade
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Skills and Competencies

Sound business acumen Excellent client relations Experience in upmarket functions and events management Experience in high quality mass production Previous experience in the food service industry essential Operational Standards: Performance management, financial analysis, computer proficiency & human resources Mymarket and Menutec proficiency Entrepreneurial skills: Strategic management, Outcome focus & productivity Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills Strong presentation skills Flexibility with respect to working hours Ability to build and maintain a motivated team in a dynamic environment Innovative approach to streamlining systems Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum Food Background
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Qualifications

Minimum of 5- 8 years' experience in a similar environment Minimum matric + Relevant tertiary qualifications and/or equivalent knowledge of legislation relevant to the industry * Business Management principles, including proven financial skills