General Manager Operations
Job Description
Position requires 8 to 10 years Sales and Operational Management Experience, at a Senior Management level
3 year qualification in Business Management or Commerce
Some of the duties would include:
Oversee four branches in the Western Cape
Managing margins and discounts to ensure achievement of profitability
Monitor and manage expenditure
Implement corrective actions where targets are not achieved, to ensure profit growth of branches
Ensure goods are checked
Stock accuracy
Ensure couriers adhere to company standards and deliverables
Monitor customer service standards in call centre and internal sales
Ensure warehouse operations are within operating procedures
SLA's: logistics, pricing, returns and repairs compliance
Drive usage of digital platforms
Manage head counts and overtime within budgets
Facilitate training and development
Review performance, agree ratings and set targets
Develop succession plans
Collate board reports
Take responsibility for running operations and driving revenue
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Job Detail
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Job IdJD1288308
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned