General Management Couple

South Africa, South Africa

Job Description

Tucked within a private reserve in Greater Kruger, this boutique safari camp blends understated elegance with immersive wilderness.
Candidate Requirements:

  • At least 3-5 years in luxury lodge or hotel management.
  • Proven ability to deliver exceptional guest service and personalized experiences.
  • Strong communication and interpersonal skills to manage guest expectations and complaints gracefully.
  • Proficient in managing lodge operations
  • Familiarity with lodge management software
  • Strong HR skills: hiring, performance management, conflict resolution, and staff welfare.
  • Ability to live and work closely with a team in a remote environment.
  • One or both should be FGASA-qualified with full trails
  • Strong couple dynamic with clear division of roles and mutual support
Role 1:
  • Oversees all aspects of property maintenance, including infrastructure, vehicles, water systems, and solar or generator operations.
  • Conducts regular inspections, preventative maintenance, and emergency repairs to ensure safety and functionality.
  • FGASA qualifications and assist with guest activities, bush walks, or game drives, depending on the property's offering.
  • Manages workshop inventory, liaises with contractors, and ensures compliance with environmental and safety standards.
Role 2:
  • Manages front-of-house operations, including guest hosting, dining experiences, and service delivery.
  • Oversees food and beverage planning, stock control, supplier coordination, and kitchen team support.
  • Handles reservations, guest communication, reporting, and financial administration
  • Leads staff scheduling, training, and performance management, fostering a positive team culture and high service standards.
Live-in position
Regrettably no children or pets
Salary R60kpm combined Highly DOE

Skills Required

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Job Detail

  • Job Id
    JD1558542
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned