Job Description

:

Responsibilities:

Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty

Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store

Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes

Effectively managing the stock and minimising in-store risk

Qualifications:

Grade 12 (Matric)

Skills:

Proven experience operating at a Leadership level

Ability to build and maintain strong, business partnerships with support teams

A leader who develops, inspires, motivates and drives a high performing team

Ability to communicate effectively at all levels.

Passion for delivering exceptional guest experience

Ability to deliver the achievement of goals

Ability to influence the store team and lead change effectively

Business acumen and numerical ability

Ability to thrive under pressure

Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.

Ability to work a flexible schedule to meet the needs of the business.

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Figure and admin orientated

Management Experience

Organised and thorough

An excellent leader and business manager

Profit and turnover driven

Able to manage risk within the store

Strategic Sales Planning

Managing the Sales Process

Customer Value Management

Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer-centric solutions.

Making good and timely decisions that keep the organization moving forward.

Anticipating and adopting innovations in business-building digital and technology applications.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Making good and timely decisions that keep the organization moving forward.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/ written communication skills and good organisational skills

Strong organizational and planning skills

The ability to multi-task in a fast-paced environment

The ability to work independently

The ability to take initiative

A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

The Foschini Group