A well established wood manufacturing company situated in Phoenix , Industrial Park seeks to employ the services of a Furniture Field Sales Representative ;
Duties and responsibilities include but is not limited to;
Actively scan the market--through industry events, digital channels and direct outreach--to uncover and qualify high-value prospects
Working seamlessly with design, project management, operations and marketing teams to co-create tailored solutions, accelerate response times and maximize win rates.
Leading consultative discussions with senior stakeholders, earning their trust and converting conversations into long-term partnerships.
Navigate complex deal cycles with tenacity
Overcoming objections
Gathering client and competitor feedback, translating insights into actionable recommendations that drive continuous improvement
Provide detailed information on furniture products, including materials, styles, and functionality
Maintain up-to-date knowledge of current sales and promotions
Process transactions accurately and efficiently
Manage inventory and restock displays as needed
Ensure the showroom is clean, organized, and visually appealing
Meet or exceed daily, weekly, and monthly sales targets
Handle customer inquiries and resolve issues and challenges promptly
Assessing customer needs and preferences to recommend suitable furniture options
Demonstrating product features and benefits to help customers make informed purchasing decisions
Providing guidance on furniture measurements, delivery, and assembly
Maintaining up-to-date knowledge of current furniture styles, trends, and available inventory
Collaborating with the sales team to achieve individual and departmental sales goals
Accurately processing customer orders and payments
Ensuring Customers adhere to payment arrangement, pay on time and maintain a clean and healthy account history /profile
Providing post-sales support and addressing any customer inquiries or concerns
Travel within sales territory to meet prospects and customers
Conduct calls and face-to-face meetings with customers daily
Build and maintain relationships with new and repeat customers
Maintain records of all sales leads and/or customer accounts
Educate customers on how products or services can benefit them financially and professionally
Sell the company's products or services to customers within your given territory
Monitor the company's industry competitors, new products, and market conditions to understand a customer's specific needs
Work closely with marketing department to help build the brand
Devise effective territory sales and marketing strategies
Analyze data to find the most efficient sales methods
Meet with customers to address concerns and provide solutions
Discover sales opportunities through consumer research
Present products and services to prospective customers
Participating in industry or promotional events (e.g. trade shows) to cultivate customer relationships
Monitor competition within assigned region
Prepare and submit sales reports
Meeting personal and team sales quotas
Working with various teams to maximize sales and profits
Building relationships with customers
Managing multiple customer account at once
Acting as a reliable brand representative across customer facing interactions
Spreading awareness about problems and educating customers on how the brands products and services can help resolve them
Carry out any legal instruction or task assigned by a superior
Job Requirements
5 years plus proven work experience as a Furniture Field Sales & Client Support Representative, or in a similar position .
Excellent verbal and written communication skills
Outstanding experience in dealing with different personalities
Excellent phone etiquette and active listening skills.
Excellent presentation skills
Ability to meet deadlines
Ability to deal with stressful situations
Client-oriented individual and an outstanding problem-solver
Strong negotiation and sales skills.
Good numerical abilities
A keen eye for details.
Ability to work independently with minimal supervision
Extensive travel required
Overtime, holiday and weekend work may be required for job and operational reasons
Educational requirements;
Grade 12
Tertiary Qualification in Sales in Furniture Industry and Client Services
Proven work experience as a Client Support Representative, Client Support Specialist, or a similar position in the Client Service department.
Advanced Computer and communication skills.
Speak, read, write English fluently
Proficient in Microsoft Office.
Minimum 5 years' experience within B2B sales in Furniture Industry
Valid Driver's License & Own Vehicle
Strong communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays.
Customer-focused attitude with the ability to build relationships.
Basic knowledge of inventory management and CRM system
Should you not hear from us within 14 days after application , kindly consider your application as unsuccessful.
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/09/05
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