Job Description

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Job Overview

Application Deadline:

31 December 2025

Job Location:

Cape Town, Western Cape

Job Title:

Fundraising System & Data Specialist

Education Level:

Certificate

Job Level:

Intermediate

Minimum Experience:

3 - 5 Years

Fundraising System & Data Specialist - Westlake, Cape Town.

Duties and Responsibilities:

Ensuring systems are remaining secure, operational, and up to date. Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like HubSpot. Managing vendor platforms and technical projects, including administering OwnBackup and coordinating with external service providers. Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits. Creating and enforcing SOPs, automation processes, and compliance standards across all platforms. Generating donor data reports and insights to support acquisition and retention strategies, including managing F2F campaign performance. Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and system proficiency.

Requirements:

Several years of experience with Salesforce, Salesforce Non-Profit Success Pack, as an advantage Experience in a fundraising organisation will be advantageous Experience with data quality and data management Proficient in English Relevant marketing skills, including compiling tables and graphs for reports and presentations Experience with security settings, profiles, roles, visual flows, process builders, workflow & validation rules, custom email templates, reports, dashboards Pragmatic, analytical, proactive, and prioritising working style * Great affinity to animal welfare