Job Description

Function and Beverage Manager
Duties &Responsibilities
SCOPE AND GENERAL PURPOSE

• To promote Isango Gate as a premium location for events (functions, workshops, weddings etc) providing 5 star service and experience at every phase of the event. Being the face of Isango from initial enquiry managing the relationship and event from the start to end. Including in this is the day-to-day operations of the beverage department and related staff to ensure the premium experience.

RESPONSIBLE/REPORT TO

• Operations Manager

RESPONSIBLE FOR

• Promoting and marketing the hotel as a premium event location
• Smooth planning and running of all functions/events
• Day to Day running of the Beverage Department

MAIN DUTIES: Promoting Isango as a Premium Function Destination

• Represent Isango, xe2x80x9cbe the face of Isango,xe2x80x9d at marketing events or corporate customers to promote functions
• Advertise and market Isango as a premium function destination
• Arrange events that will assist in Isango to be become better known as an event venue with targeted costumers
• Attend suitable local fairs and events to market Isango
• Liaise with reservations regarding upcoming bookings

Managing all Function for a 5-star customer experience

• Planning these from start to finish according to requirements, target audience and objectives
• Coming up with suggestions to enhance the events success
• Respond to all function/conference/event enquiries
• Planning these from start to finish according to requirements, target audience and objectives
• Coming up with suggestions to enhance the events success
• Prepare quotations and do follow ups
• Approve all aspects before the day of the event
• Prepare budgets and ensure adherence
• Liaise and meet with the group agent/ guest/ co-Ordinator
• Source, Liaise and negotiate with vendors and suppliers to ensure group specs are met
• Coordinate all operations for events and planning
• Supervise all staff (Event co-ordinators, caterers, suppliers, staff allocated to event)
• Ensure program are distributed to staff and followed to ensure the clients stratification
• Ensure these events is completed smoothly and step up to resolve any problems that might occur
• Analyse the eventxe2x80x99s success and prepare reports
• Trains, supervises and works with event/beverage staff

Beverage Planning and Control

• Agree Beverage Menuxe2x80x99s & wine lists, both content and pricing with the Operations Manager
• Ensures that selling prices are updated on regular intervals
• Monitors bar results
• Ensures that promotions are held in the hotel regularly to generate business
• Maintain strict security standards to avoid damage or theft
• Manage Liquor cost in all areas
• Ensures perfect appearance and hygiene of all service staff
• Control of Function and Beverage areas:
• Regularly checks all areas for maintenance requirements and follow up
• Keeps a close eye on Marketing / freebies
• Ensures tightest control over Beverage security

• Liaison with Operations Manager

General

• Ensures that all subordinates in his allocated areas have a job description and that they receive the necessary training for job competence
• Monitors all guest complaints with Management
• Maintain and improve 5-star standards across the hotel
• Be integral part of management team to bring internal harmony and positive interactions with all guests

Job Type: Permanent Salary: R4,321.00 - R12,345.00 per month Application Deadline: 2023/11/17