Job Description

Role Purpose The Site Partner is a key driver of performance, profitability, and operational excellence at the site. This role oversees the management, administration, operational, financial, compliance, and risk functions to ensure optimal performance, high-quality service delivery, and sustainable profit growth. The Site Partner provides strategic leadership and coordination across all site operations while fostering a culture of accountability, efficiency, and customer satisfaction.
Key Responsibilities Strategic Management
- Develop and execute the site plan and budget, driving sales, innovation, and continuous improvement.
- Identify opportunities for operational and financial growth while ensuring cost-effectiveness.
- Monitor and analyse operational efficiency, implementing strategies to enhance productivity and performance.
- Anticipate market trends and position the site for long-term success.
Operational Leadership
- Oversee all site operations including fuel, retail, storage, stock, and logistics.
- Manage supplier relationships to ensure timely product deliveries and optimal stock levels.
- Ensure efficient cash, stock, HR, and resource management.
- Conduct daily, weekly, and monthly reconciliations and stock controls.
- Drive exceptional customer service and maintain positive stakeholder relationships.
- Ensure compliance with all company policies, health and safety protocols, and legal requirements.
- Manage facility maintenance, equipment functionality, and site cleanliness.
- Oversee marketing and promotional activities to increase sales and customer engagement.
Financial Management
- Manage and monitor site budgets to control expenses and maximise revenue.
- Analyse financial data and reports to identify trends, risks, and growth opportunities.
- Ensure accurate and timely reporting of financial performance in alignment with PEG Head Office standards.
- Authorise payments, monitor bank accounts, and ensure cash-up accuracy after every shift.
- Maintain strict oversight of margins, profitability, and energy consumption.
Reporting
- Submit accurate operational and financial reports to PEG Head Office.
- Analyse key metrics such as fuel sales, retail performance, customer traffic, and profitability.
- Provide insight into market trends, competitor activity, and performance improvement areas.
- Ensure compliance and incident reports are documented and corrective measures implemented.
People Management & Development
- Lead and develop a high-performing site team through training, mentoring, and continuous development.
- Manage recruitment, staffing levels, performance evaluations, and succession planning.
- Enforce HR policies, manage disciplinary procedures, and ensure payroll accuracy.
- Promote a collaborative, performance-driven, and customer-focused culture.
- Drive staff motivation, leadership, and accountability through consistent engagement and support.
Role Requirements Qualifications
- Bachelor's Degree in Business Management or a related field (NQF 7 minimum, NQF 8 preferred).
Experience
- 8-10 years of managerial experience in retail or fuel operations (QSR or forecourt environment advantageous).
- Proven success in managing multi-functional retail operations with financial and compliance oversight.
- Strong understanding of health, safety, and regulatory compliance within the fuel and retail sectors.
Technical Skills
- Advanced Microsoft Office proficiency.
- Experience using in-house operational systems and site management tools.
- Strong financial acumen and analytical ability.
- Excellent planning, organisational, and project management skills.
Core Competencies
- Operational excellence and business leadership.
- Strategic and innovative thinking.
- Strong interpersonal and communication skills.
- Problem-solving and decision-making ability.
- Adaptability in high-pressure, fast-paced environments.
- Proven ability to lead diverse teams effectively.
Personal Attributes
- Professional, resilient, and hands-on leader.
- Ethical and results-oriented.
- Exceptional emotional intelligence and collaboration skills.
- Goal-driven with strong initiative and accountability.
- High integrity, consistency, and transparency in management approach.
Should you not receive a response within 10 working days, please consider your application unsuccessful.

Skills Required